Grand Pacific Resort Management Announces New Appointments
CARLSBAD, CA (February 1, 2010) - Grand Pacific Resort Management, a privately owned timeshare and vacation ownership management company located in Carlsbad, CA has announced the appointment of a number of new hires to its management staff. According to Nigel Lobo, Vice President of Operations, “we are streamlining our operations and the addition of significant key players to our team is assuredly the one way to bring us to the next level.”
At Grand Pacific Palisades Resort & Hotel, Craig Carbonniere has been brought on board as Director of Services. He will have direct responsibility for the Front Office, Valet & Bell, Concierge & Gift Shop, Fitness & Activities and Kid's Club departments. Most recently, Craig was with Interstate Hotels & Resorts at the Aloft Ontario-Rancho Cucamonga where he was the opening Director of Operations. Prior to that he was the Director of Front Office at Carousel in Anaheim and also worked for the Walt Disney Company as the Guest Services Manager in Anaheim, CA. Craig's expertise lies in operations with a passion for service and a hands-on management style.
At Carlsbad Inn Beach Resort the company has named Michael Connolly as the new Assistant General Manager. His most recent position was Executive Assistant Manager at the Hyatt Valencia, and he brings with him 18 years of Hyatt experience, working through six different Hyatt hotels in a variety of positions. He is charged with creating new efficiencies, developing staff, improving customer service and driving consistency across the resort. He will also be deeply involved with the planning and deployment of upcoming Carlsbad Inn renovations.
The Inventory Management and Owner Services division has appointed Kelly Brady-Snyder to the newly created position of Owner Vacation Manager. According to Lobo, “the primary responsibility for Kelly would be to further the company's mission to put Owners on Vacation and dramatically increase their satisfaction levels with timeshare vacation ownership. Kelly was most recently Director of Services at Grand Pacific Palisades Resort & Hotel, where she implemented the company's Service Culture and Training. In her new role, Kelly will now have an opportunity to take the satisfaction levels of our owner base to new heights!”
Grand Pacific Resort Management is one of the oldest and largest vacation ownership companies based in California. Servicing over 45,000 owner-families every year, it manages over 1,000 units in California and Hawaii. For more information visit www.grandpacificresorts.com or call Sharrie McIntosh at 760-431-8500
Contact:
Sharrie McIntosh
(760)431-8500
Media:
Georgi Bohrod
(619)255-1661
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
