Hotel food & beverage is ramping up in popularity once again, and now is the time for hotels to establish themselves as local dining destinations. Operators must embrace emerging trends and redefine their F&B strategy to stand out in today's marketplace while keeping a lid on operating costs. Hotels must be open to experimentation and reinvention to exceed guest expectations, starting with a return to high-quality service fundamentals. READ MORE

This article traces the evolution of hotel controllers from 1989-today with a focus on identifying effective training. Findings include the identification of a skills gap between projections and reality. The article delves into understanding the expanding skills necessary for today's controllers, offering a futurologist's insight on what the future will demand: a blend of soft skills, strategic planning, and an acute financial acumen. READ MORE

In the dynamic realm of social media, Artificial Intelligence (AI) emerges as a transformative force, redefining the landscape of creativity and engagement. Insights from industry leaders -- Leora Novick, founder of Persephone Social; Adam Wallace, founder and CEO of Spherical, and Audrey Gonzalez, director of marketing and communications at Grace Bay Resorts -- illuminate the profound ways AI is reshaping social media strategies, fostering innovation, and optimizing efficiency. READ MORE

Wellness is this year's buzzword, and emerging from this pursuit of enhanced rest and rejuvenation is sleep tourism. Prioritizing quality of sleep and overall well-being, travelers are seeking lodging experiences that cater to their personal needs and preferences. Hoteliers have many tools at their disposal to place a premium on guests' sleep, and ensure they leave rested and revitalized. READ MORE

Travelers are looking to book summer getaways starting in early April. Using social media trends, partnerships, and booking incentives this spring can help inspire consumers, build new audiences, and sell summer rooms early. Give social media audiences something to dream about and plan for as we make our way toward sunny days and summer vacations. READ MORE

We are often concerned about potential threats that can affect the hospitality and tourism industry, such as wars and conflicts, security concerns, natural disasters, and food crises. Like many other areas of the economy, the hospitality and tourism industry is subject to these threats, especially since many countries and destinations depend on tourism as their primary source of income. READ MORE

In today's fiercely competitive landscape, revenue management stands as an indispensable cornerstone for hotels seeking to thrive. It transcends mere price adjustments; it embodies a strategic composition of pricing, inventory, and distribution channels to optimise revenue and profitability while meeting demand. Within this lies the pivotal role of data-an unparalleled asset empowering modern hotels to make informed decisions that surpass the traditional paradigms of revenue optimisation. READ MORE

The AI hotel of the future will be a place where human and machine intelligence work together to create a personalized experience for guests. The role of the hotel brand and operator evolves from implementing brand standards to managing an innovation process where hoteliers work alongside data scientists and AI engineers to develop large language models (LLMs) that power automation. READ MORE

Paige Harris, VP of Architecture and Design for Valor Hospitality Partners explores the evolution of the guest and its impact on property design. In a world with an increasing reliance on digital resources, hospitality design takes inspiration from trends within online communities when developing new properties. For most, the answer to the question of designing a new property for the contemporary traveler is luxury lifestyle design. READ MORE

This article delves into the intricate balance between hotel marketing's ambitious storytelling and revenue management's pragmatic approach, highlighting the need for alignment across hotel segments from economy to luxury. It emphasizes the importance of marketing authenticity and strategic pricing to meet guest expectations and maximize profitability. The piece advocates for collaboration, innovation, and technology use to harmonize marketing and revenue strategies, ensuring promises are met with satisfaction. READ MORE

In this article, Jeff Pedowitz explores the potential of artificial intelligence in hotel management. With a focus on efficiency, Pedowitz explores how AI technologies can streamline operations, enhance guest experiences, and revolutionize the hospitality industry. The article emphasizes the importance of technology modernization, data management, and skill development to fully leverage AI's potential in optimizing hotel management efficiency. READ MORE

The world of lodging development is experiencing a revival throughout the nation now that COVID is behind us and new properties are thereby enjoying a resurgence of revenues and profits at the bottom line. This article will single out the key economic growth indicators needed to be present in a market that could spell disaster if not identified early on in the development process. READ MORE

Digital transformation and the leverage of technology play an important role in today's hospitality industry, especially in the post-pandemic era. Facing the challenges of labor shortage, the rising cost of operation, and the changes in consumer needs and behaviors, hospitality businesses need to pivot their services and products with the latest technology in order to keep their competitive edge. READ MORE

There is an old expression that says children will enter kindergarten as a question mark but will come out of college as a period. In this article, you will discover three engaging and fun tools that can take you and your marketing team out of your same-ol' same-ol' "period" thinking and back into your creative "question mark" selves. READ MORE

Vetted and proven certification programs in best sustainability practices make company, community and media outreach a linchpin of stewardship success. Travelers want to know what you're doing to help the planet, conserve resources and exist in harmony with the environment. Here's how to let them, your immediate community and the world at large know about it-and bulk up your bottom line in the process. READ MORE