ADA Compliance

Academia

  • Christos Karmis, President, Mobilite
  • Dave Weinstein, Vice President, Kube Systems, Inc.
  • Del Robinette, Vice President Sales & Marketing, Hospitality Management Corporation
  • Drew Patterson, Co-Founder and CEO, CheckMate
  • Gabor Forgacs, Professor, School of Hospitality & Tourism Management, University of Guelph
  • Glenn Withiam, Executive Edtor, Cornell Hospitality Quarterly, Cornell University
  • John Tsoflios, Director, Rewards & OD Division of the HRD, Qatar Chemical; Faculty Member Glion Online
  • John T. Bowen, Dean & Barron Hilton Distinguished Chair at the Conrad N. Hilton College, University of Houston
  • Julian Jost, CEO and Founder, Spacebase
  • Keith Halfmann, Vice President of Operations, Marcus Hotels
  • Marvee Marr, Assist. Professor, Forbes School of Business, Ashford University; Faculty Member Glion Online
  • Mary Farmer, Director, Online Programs, Glion Institute of Higher Education
  • Michael Kasavana, NAMA Endowed Professor, School of Hospitality Business, Michigan State University
  • Natasa Christodoulidou, Assistant Professor, California State University
  • Oliver Tang, Analyst, Horwath HTL
  • Paul Vanderbroeck, Chartered FCIPD CC, Leadership Expert, PVDB Consulting; Faculty Member Glion Online
  • Paul Breslin, Managing Director, Horwath HTL
  • Robert O’Halloran, Professor & Director, Hospitality Management, East Carolina University

Architecture & Design

Boutique Hotels

Concierge

Cultural Tourism

Development & Construction

  • Jeff Green, President and CEO, Jeff Green Partners

Diversity Issues

Eco-Friendly Practices

Executive Leadership

Family Travel

Featured Hotels

Finance & Investment

Food & Beverage

Furniture, Fixtures & Equipment

Group Meetings

Guest Service / Customer Experience Mgmt

  • Aaron Housman, Partner, Elevate Research
  • Adrian Kurre, Global Head, Homewood Suites & Home2 Suites by Hilton
  • Alan Roberts, Vice President & Global Head of Embassy Suites, Hilton Worldwide
  • Alexander Shashou, Co-Founder and President, ALICE
  • Alexandra Sewell, Vice President of Mid-Market & Enterprise Marketing, Comcast Business
  • Brian Johnson, Managing Director, Loews Ventana Canyon Resort
  • Brian McSherry, Chief Operating Officer, M&R Hotel Management
  • Bryan Pearson, President & CEO, LoyaltyOne Inc.
  • Chrissy Denihan, Chief Comfort Officer, Affinia Hotels
  • Claude Guay, President & CEO, iPerceptions Inc.
  • Dan Denston, Executive Director, Mystery Shopping Providers Association - North America
  • Daphne Sipos, Global Brand Director, St. Regis Hotels & Resorts
  • Dawn Wells, General Manager, Fairfield Inn & Suites Charleston North
  • Dean Miller, Director of Agronomy, La Quinta Resort & Club / PGA West
  • Deepak Ohri, Chief Executive Officer, lebua Hotels & Resorts
  • Dennis Armbruster, Vice President and Managing Partner, LoyaltyOne Consulting
  • Don Willingham, Vice President, Brand Performance & Sales Support, Hilton Garden Inn
  • Doug Kennedy, President, Kennedy Training Network
  • Edward Reagoso, General Manager, The Wilshire Grand Hotel
  • Erich Steinbock, Managing Director, The Carlyle, A Rosewood Hotel
  • Frederick Cerrone, President & CEO, Hotel Equities
  • Hermann Elger, General Manager, Montage Beverly Hills
  • Holly Stiel, President, Thank You Very Much Inc.
  • Holly Zoba, Senior VP of Sales - Hospitality, Signature Worldwide
  • Jim Coyle, Founder & President, Coyle Hospitality Group
  • Jim Maguire, Vice President Guest Services, Vantage Hotels
  • Joe Stanton, Co-Founder and CEO, Elevate Research
  • John Swinburn, Executive Director, Mystery Shopping Providers Association
  • Jonathan Barsky, Partner, Market Metrix
  • Judy Christa-Cathey, VP Global Brand Marketing Hampton Hotels & Hilton Garden Inn, Hilton Worldwide
  • Kimberly Abel-Lanier, Vice President & General Manager Workforce Solutions, Maritz Motivation Solutions
  • Leslie Johnson, Director of Sales & Marketing, Grand Geneva Resort & Spa
  • Lester Scott, Managing Director, Carillon Miami Beach
  • Lisa Carr, Housekeeping Director, Disney's Grand Floridian Resort & Spa
  • Lonnie Mayne, President, InMoment
  • Marco Albarran, Managing Director, Remarkable Hospitality, Inc.
  • Mark Lomanno, Executive Board Member, newBrandAnalytics
  • Megan Voss, Vice President Human Resources & Associate Development, Aparium Hotel Group
  • Megan Wenzl, Associate Editor, ReviewTrackers
  • Melissa Fruend, Partner, Global Solutions, LoyaltyOne
  • Michael McCall, Director of The School of Hospitality Business, Michigan State University.
  • Michelle Wohl, VP of Marketing & Client Services, Revinate
  • Mike Benjamin, Vice President Sales, Guestware
  • Nancy Wiesenfeld, Vice Presidentt of Strategic Accounts, iPerceptions
  • Naomi Stark, President, Stark Service Solutions, LLC
  • Paul Johns, Chief Marketing Officer , Conversocial
  • Peter McAlpine, Senior Consultant, Renaissance Consulting Ltd.
  • Rick Garlick, Global Practice Lead, Travel & Hospitality, J.D. Power & Associates
  • Robert Habeeb, President & Chief Executive Officer, First Hospitality Group, Inc.
  • Robin Korman, Senior Vice President Loyalty Marketing, Wyndham Hotel Group
  • Sapna Mehta Mangal, Associate Professor, School of Hospitality Management, Kendall College
  • Scott Hale, Chief Experience Officer, Brand New Stay
  • Sean Mullen, Chief Sales & Marketing Officer , Noble House Hotels & Resorts
  • Shannon Dooley, Operations Manager - Quality Assurance Practice, LRA Worldwide
  • Shayne Paddock, Chief Innovation Officer / Guest Management Solutions, TravelClick
  • Steve Earwaker, Vice President, Medallia, Inc.
  • Steve Curtin, Founder, Steve Curtin Customer Enthusiast!
  • Sue Garwood, Manager of Education and Training, Best Western Hotels & Resorts
  • Tony Bridwell, Partner and Practice Leader, Partners in Leadership (PIL)
  • Virginia Casale, Director, Global Education, Hospitality Excellence, Inc.

Hospitality Law

Hotel Conferencing

  • Brett Ellison, General Manager, Kansas City Marriott, Country Club Plaza

Hotel Market Reports

Hotel Operations

Human Resources, Recruitment & Training

Insurance

Mobile Technology

Revenue Management

  • Ahmed Mahmoud, Founder, revenueyourhotel.com
  • Ally Dombey, Managing Director, Revenue by Design
  • Amy Bair, Career Services Analyst, Florida International University's Chaplin School of Hospitality and Tourism Management
  • Angie Dobney, Vice President of Pricing & Revenue Management Services, Rainmaker Group
  • Anthony Clervi, Vice President, UNA Purchasing Solutions
  • Arturo Garcia Rosa, President & Founder, SAHIC South America and SAHIC Cuba
  • Ashley Verrill, Market Analyst, Software Advice
  • Barb Bowden, Director, Corporate Revenue Management, Peabody Hotels
  • Bhanu Chopra, CEO, RateGain
  • Bill Kotrba, VP of Industry Strategy, Leisure, Travel & Hospitality, JDA Software
  • Bill Linehan, Executive Vice President, Chief Marketing Officer, Red Lion Hotels Corporation
  • Boaz Ashbel, Managing Director, Aztec Group
  • Bob Mattler, Managing Director, Pace Equity
  • Bonnie Buckhiester, President, Buckhiester Management Limited
  • Bram Gallagher, Economist, CBRE Hotels' Americas Research
  • Breffni Noone, Associate Professor, School of Hospitality, The Pennsylvania State University
  • Brian Tkac, Senior Vice President of Marketing and Sales, Hotstmark Hospitality Group
  • Brian Bolf, Vice President of Revenue and Profit Optimization, Kokua Hospitality
  • Chinmai Sharma, Vice President Revenue Management, Wyndham Hotel Group
  • Clifford Ferrara, Vice President of Sales & Revenue Management, Chesapeake Hospitality
  • Daniel Chao, General Manager, Novotel Nanjing East and Novotel Nanjing Central
  • David Gilbert, President - Hospitality Group, Heartland Payment Systems
  • Deirdre Martin Yack, Director of Sales & Marketing, Hotel 50 Bowery
  • Denise Broussard, Senior Vice President Revenue Management & eCommerce, Interstate Hotels & Resorts
  • Don Wilson, Senior Vice President, Maxim Revenue Management Solutions
  • Drew Salapka, Vice President of Sales and Revenue Generation, Hotel Equities
  • EJ Schanfarber, President & Chief Executive Officer, Alliance Hospitality
  • Elizabeth Churchill, Chief Revenue Officer, Aqua-Aston Hospitality
  • Eric Gourdie, Strategic Revenue Director, Sceptre Hospitality Resources
  • Francesca Vereb, Senior Director of Product Marketing for Hospitality Cloud, Cvent
  • Heather Stone, Global Executive Vice President, CSI Enterprises
  • Jaavid Bharucha, Corporate Director of Revenue Management, Arbor Lodging Management
  • Jenna Smith, Vice President of Revenue Management, First Hospitality Group
  • Jesse Ostrum, Vice President of Revenue Management, Vantage Hospitality
  • Jim Sprigg, Director of Database Marketing & Analytics, Intercontinental Hotel Group
  • Jon Higbie, Chief Science Officer, Revenue Analytics, Inc.
  • Jonathan Sockell, Product Marketing Manager, Medallia
  • Kathy Conroy , CEO and Director/Partner , HVS Miami
  • Kelly McGuire, Vice President, Advanced Analytics, Wyndham Destination Network
  • Kevin Robinson, COO and Managing Partner, Aparium Hotel Group
  • Klaus Kohlmayr, Chief Commercial Officer, TSA Solutions
  • Kristie Dickinson, Senior Vice President, Business Development and Marketing, CHMWarnick
  • Kristie Goshow, Vice President Marketing, Sabre Hospitality
  • Larry Trabulsi, Senior Vice President, CHMWarnick
  • Liz Uber, Vice President of Revenue Management, Pillar Hotels & Resorts
  • Loulu Lima, Principal, LL Consulting
  • Mario Candeias, Regional Director, Lisbon, Pestana Hotels and Resorts
  • Mark Masuda, Vice President of Sales & Marketing , AmericInn
  • Mark Davis, General Manager, Hilton Los Angeles Universal City
  • Mark Ricketts, President & Chief Operating Officer, McNeill Hotels
  • Matt Lindsay, President, Mather Economics LLC
  • Matthew Goulden, Managing Director, Triometric
  • Michael McCartan, Managing Director Europe, the Middle East, and Africa, Duetto
  • Michael Brownsdon, Associate, Capital Allowances, Savills
  • Michael Doyle, Managing Director and Executive VP, CHMWarnick
  • Michelle Woodley, Senior Vice President of Distribution & Revenue Management, Preferred Hotel Group
  • Mmatsatsi Ramawela, CEO, Tourism Business Council of South Africa
  • Motti Tadmor, Technology Business Analyst, MICROS Systems, Inc.
  • Nicole Adair, Area Director of Revenue Management, SHR
  • Nitin Shah, Chairman & CEO, Embassy National Bank
  • Paul Wood, Vice President of Revenue Management, Greenwood Hospitality
  • Paula Macdonald, Director of Communications, McKibbon Hotel Management, Inc.
  • Rhett Hirko, Executive Director, Preferred Hotels and Resorts
  • Robert Mandelbaum, Director of Research Information Services, CBRE Hotels' Americas Research
  • Robert Rauch, Chief Executive Officer, RAR Hospitality
  • Sanjay Nagalia, Chief Operating Officer & Co-Founder, IDeaS - A SAS Company
  • Scott Roby, Vice President, Revenue Management, Evolution Hospitality
  • Sheenal Patel, Co-Founder and Chief Executive Officer, NVN Hotels
  • Sheryl E. Kimes, Professor of Operations Management, Cornell University School of Hotel Administration
  • Stan van Roij, Managing Director, Easy (Ez) Revenue Management Solutions Ltd
  • Stefan Wolf, Senior Vice President Revenue & Distribution Strategy, Onyx Hospitality Group
  • Stephen Darling, Principal, Stephen Darling Hospitality Consultancy Inc.
  • Steven Pinchuk, Lead Customer Intelligence & Revenue Management, IBM
  • Theodore Mandigo, Professor, Kendall Coillege
  • Thomas W. Storey, President of Hospitality, SONIFI Solutions
  • Tom Engel, Principal, T.R. ENGEL Group
  • Will Song, Co-Founder & Vice President of Revenue, Lights On Digital
  • Yatish Nathraj, Hotel Broker, HTL Hospitality Advisors

Sales & Marketing

Security & Safety

Social Media & Relationship Marketing

Spas, Health & Wellness

Technology

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.