Spas, Health & Wellness
Michael Koethner
  • Spas, Health & Wellness
  • Putting Your Spa Enterprise on a New and Higher Platform of Recognition
  • The hospitality and wellness industry has reached a point where it has no other choice than to start applying an integration process with a focus on how to encourage and apply a development of the individual human potential that matches the new economy. There is a business environment in the making where companies and corporations are going to be seen and operated as living organisms, occupied by human beings who thoughtfully and organically communicate and interact from the heart energy, at all times Read on...

Michael Koethner
  • Spas, Health & Wellness
  • A Therapist's Day: A View of What Should Take Place in the Future Wellness Environment
  • The next few years, and the distant future, will see the profession of alternative therapy (i.e. naturopathy, homeopathy, physiotherapy, psychotherapy, energy alignment, soul healing, fitness, exercise and the likes) in much higher demand than at any rate and time before. The increasing demand for complementary therapies will unfold itself through the yet unseen energetic forces of the soul and spirit. These two entities will ignite a fire with the human body volcano to release deeply repressed and unresolved issues; regardless of the mental, spiritual and/or physical condition of the individual. It is going to happen across the globe, stretching into every tiny corner of society; the business environment must be ready to accommodate its demand and be open to new opportunities, not the other way around. Read on...

Michael Koethner
  • Spas, Health & Wellness
  • Synchronicities: When the Impossible of the Possible May Look Like a Miracle
  • We are living in profoundly extraordinary times and in order to get the most out of it, everyone must fully and completely step aside and leave the constraining and very limiting realms of mundane and irresponsible thinking, behavior and systems, which society has created for itself. People are coming to terms with the painful truth that they have given away all sacred and inherent knowledge and wisdom for the sake of a fake and restrictive safety net that in fact does not exist. Read on...

Michael Koethner
  • Spas, Health & Wellness
  • The Grand Opening Ceremony
  • A Grand Opening of a hotel and/or wellness enterprise ought to be something very exciting and beneficial for everyone involved. It should reflect a strong sense of worldliness, creativity with an architectural and interior design touch of complete alignment, effective and well-thought planning, efficient and structured organization, a sense of familiarity and a feeling of having arrived home. It is through the alignment and the inclusiveness of all parts, where the whole presents itself, and thrives in total harmony, peace and abundance with everything the endless universe has to offer. Read on...

Cecilia Hercik
  • Spas, Health & Wellness
  • Resorts and Hotels Leading the Wellness Movement
  • Looking back at the anecdotes from history books, spas were exceedingly popular in the Roman, Greek and Egyptian eras. Ancient philosophies preach the importance of cleansing the mind, body and spirit through connecting with Mother Earth and the world’s energy, such as “Earthing,” which promotes direct contact with the earth's electron-rich surface. The premise of Earthing is that grounding the body to the earth's surface, most commonly done walking barefoot, stabilizes natural electrical rhythms and reduces disease-causing inflammation. The ancient Egyptians, Romans and Greeks not only practiced Earthing, but also enjoyed hot and cold water treatments, followed by aromatic massages with fragrant oils, and had herbalists and apothecaries. Read on...

Michael Koethner
  • Spas, Health & Wellness
  • Stepping Out: Coming to Terms with the Global Predicaments
  • In the past few years, there has been an ever-growing, very subtle feeling of insecurity, instability, craziness up to some point of panic, when it comes to people’s daily life, personal growth and the overall economic growth. This feeling has forced humanity and societies to do things that have separated everyone and everything on a large scale with some very unpleasant outcomes. However, in the past 10 plus years this feeling has turned to the other side of the coin with an even deeper sense of urgency surfacing in each of us, to find out what this is all about, supported by a force that is seemingly coming from nowhere. This deep-seated feeling of unrest has been on the rise since the mid 40’s, and pushed aside ever since to avoid confrontation of a possible ugly truth, the truth that the life lived up until today was an illusion. Read on...

Trent  Munday
  • Spas, Health & Wellness
  • Hotel Spas and the Wellness Journey
  • Professor Gerard Bodeker has said that spas are the ‘organizational face of Wellness’. What he means by this is that spas provide a safe and understandable entry point into the diverse and often confusing world of Wellness. Much like a hospital is the organizational face of illness. Patients rarely know which medical specialist is the most appropriate for their specific condition. They trust that the hospital will direct them to right doctor. Spas, according to Bodeker, offer the same for Wellness. Read on...

Maggy Dunphy
  • Spas, Health & Wellness
  • Incorporating Nature Into the Spa and Wellness Experience
  • Spending time in nature is the best remedy to improve your quality and outlook on life. It also provides the simplest, most cost effective and innovative opportunities to have a positive impact on our overall well-being. Global Wellness Tourism is a $3.4 trillion business as reported by the 2013 Global Wellness Report. Dr. Deepak Chopra noted in a recent speech that, “Wellness is the number one trend in the world today.” And Ophelia Yeung, senior consultant, Center for Science, Technology & Economic Development, SRI, and one of the report’s lead researchers, argued that she only sees more growth ahead: “Prevention-challenged traditional healthcare systems, and an obesity and chronic disease crisis, are simply costing people and governments too much. Read on...

Jay Heidenreich
  • Spas, Health & Wellness
  • Spa Branding With a Focus on Holistic Wellness and an Infusion of the Local Culture
  • Authenticity and unique experiences continue to be important criteria to most travelers when making travel destination decisions. Along with this trend, we’ve seen guests also looking to maintain healthy lifestyles while on vacation. As the focus on holistic wellness and authentic travel experiences continues to grow, it is important that we as hoteliers keep these ideas front of mind as we develop new concepts for our hotel offerings. Infusing authenticity, health and wellness into all aspects of a hotel from spa to food and beverage and guest activities, is something we are very dedicated to at The Ritz-Carlton, Kapalua. We are consistently planning and evaluating our hotel amenities to ensure that our guests have the opportunity to create lasting memories through unique experiences they would not be able to find elsewhere. Read on...

Leslie  Wolski
  • Spas, Health & Wellness
  • Is Wellness Healthy for Your Spa Brand?
  • Embarking on a vacation is always such an exciting time. We enjoy seeing new places, meeting new people, experiencing different cultures and eating exotic foods. However, we also have to lug our over-packed bags, negotiate the maze that is airport security, flag down taxis and navigate our way around new cities. We go on vacation to escape the stress of work, social obligations and the demands of day to day life, but unfortunately many times we simply add to the aggravation. It is no wonder that in the most recent Spafinder survey 85 percent of travelers responded that they return from vacation feeling less rejuvenated than when they left. Read on...

Victor Bennett
  • Spas, Health & Wellness
  • Capturing the Millennial Through Customized Spa Experiences
  • According to the US Census, in 2015 there are 92 million millennials in the marketplace. They range from 18-35 years-old and are presently the largest demographic age group,. Jen Usery of the Worthgroup, a leading hospitality architect and design firm, conveys that millennials are expected to represent 50 percent of all travelers in 2015 – 50 percent! . The travel industry predicts that millennials will incrementally out spend any other age group on travel services in the next 12 months. Millennials’ fervor for wellness, search for novel experiences, and social media and technology, are driving hotels to create new brands or to tweak existing culture to address the unique needs of this age group. Hotel spas are strategically positioned to provide just what the millennials are looking for. When they focus on wellness, address the potential and pitfalls of a lifestyle of saturated technology, and create customized spa experiences, it can increase ROI, guest experiences and satisfaction. Read on...

Anne McCall Wilson
  • Spas, Health & Wellness
  • When Worlds Collide - Integrating Wellness with Technology
  • Everywhere, technology is inserting itself into the high touch world of spas and wellness. How do spas manage the world of digital, mobile, wearables, social, analytics, CRM, anti-gravity machines, gamification, or uberization and still achieve the sorely needed healing effects of human touch and personal connection? Spa leaders or wellness practitioners and hotel technology experts or digital specialists don’t often live in the same realm but increasingly guests are pushing them to collaborate. Read on...

Mark  Grenoble
  • Spas, Health & Wellness
  • Cuisine and the Dining Experience as Part of the Wellness Trend
  • One of the big shifts I’ve seen in resort spas is the evolution of the dining experience. Spa food used to have the connotation of deprivation, a limited regime devoid of one’s favorite things. Today, it’s no longer bland food but a flavorful, healthy cuisine that many guests want to indulge in. We call it “intelligent cuisine” and it’s not just about great-tasting, soul-satisfying food that’s good for you, it’s also about the provenance of the food: where it comes from, who produces it, and how it impacts the planet, our bodies and our sense of wellbeing. Read on...

Lucia  Rodriguez Amasio
  • Spas, Health & Wellness
  • Building a Spa Brand Around Teens
  • Today’s travelers not only seek wellness in their escape, but also have come to expect it. As a result, hotels and resorts—having recognized the demand for expanded and unique wellness programs—may need to take a closer look at their branding. It is critical to ensure the offerings are properly positioned in consumer-facing marketing and communications, as well as accurately reflected in the spa’s design, staff, food options and treatment offerings. Read on...

Laszlo Puczko
  • Spas, Health & Wellness
  • Beauty. Spa. Wellness. What is the Next Big Trend for Hotels?
  • A new upscale hotel development without a spa or wellness centre? Quite probably no. What not that long ago was a differentiating service element now is a basic, entry level service. This is not only true for resorts but also for urban and even business hotels, too. The commodification and standardisation of spas or wellness units is, however, only characterizes the top end of the hotel business. Very rarely one can find a full service spa in a three star property! Read on...

AUGUST: Food & Beverage: Multiplicity and Diversity are Key

Paul Hancock

Vegetables are no longer served as garnishes or accompaniments but, center stage in the dining scene in this day. Plate design and bold flavors are more paramount than ever. The “wow” effect is in full effect. Guests are more eager to try something new more than ever before. It is entertainment, so it has to be great and throughout the dining experience. There is a cultural shift happening right in front of our eyes with vegetables. Vegetables have been the unsung heroes of the plate for many decades. That is changing. Read on...

Robert  Hood

What does a restaurant look like in 2017? To define what a restaurant is is a difficult process and not an easy thing to do considering that foodservice has evolved so much and comes in so many shapes and sizes. In 2017 restaurants are not even defined for having chairs or tables for diners or even want diners to stay after the point of food purchase and the sale is completed. This is the world of the ‘QSR’ or ‘Quick Service Restaurant’ and since it arrived it has changed restaurant culture, our food service experiences on an almost daily basis, and begs the question ‘is QSR the new fine dining?’ Read on...

Chris Ferrier

Many hotels are overwhelmed by the thought of putting together a ‘buy local’ or ‘farm-to-table’ culinary program when they also have to serve many guests. Where do you start? Should chefs contact all the local farms, breweries, wineries, fish mongers, meat and poultry farms in their area? Should they visit each farm? Many years ago, this was what we did; but with 1,200 meals to prepare, often we would clear out the farmers’ goods and still not have enough for what we needed. Read on...

Bobby Martyna

A key trend in hotel development is making the hotel lobby a destination for guests. Where in the past, the focus was primarily on the guest room, moving forward, brands and independents are looking to transform the lobby into a space where guests can socialize, work, snack and dine. In order for the lobby destination to be both compelling and memorable, the retail design, visual merchandising and food selection need to convey what is special about the location and must work together to deliver a surpassing guest experience. Read on...

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.