Industry Veteran Mark Houser Joins AutoClerk as COO

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. June 24, 2013

AutoClerk®, Inc., a leading provider of property management systems for hoteliers, is pleased to announce a new hire for its Chief Of Operations. Mark Houser , most recently the CTO for Roomlinx, Inc., brings over 25 years of industry experience to his new position as AutoClerk's COO.

“We have known Mark as an industry partner for some years now, and we are excited to have him on board as we embark on our new phase of growth,” said Gary Gibb, President of AutoClerk. “Mark's industry knowledge, coupled with his technical expertise and leadership skills, makes him uniquely qualified to guide the AutoClerk team as we delve into the rapidly changing realm of Cloud Computing.”

In his role as COO, Mark will work with AutoClerk's Sales Management and Product Support teams to build and strengthen client relations with an eye toward resolving customer technology concerns and increasing guest service levels.

“I am thrilled to be working with a company that has been a part of the hospitality technology landscape for decades,” said Houser. “AutoClerk is poised to usher in and expand its next-generation web-based property management solution. It is an exciting time to join this organization.”

In addition to his recent role at Roomlinx, Mark also spent 17 years at Multi-Systems, Inc. (MSI), where he held various positions, including Chief Operating and Chief Information Officer. In 1997, Mark introduced the first widely installed self check-in/check-out kiosk, which won the International Hotel/Motel & Restaurant Show Best Technology and Best Product of the Year awards.

His leadership, innovation and creativity contributed significantly to the growth of MSI into a premier provider of technology for the hospitality industry. He has worked with most major hotel brands, as well as many independent management companies.

Prior to his positions at MSI, Mark was with Honeywell Hospitality Systems and then International Property Control Systems (IPCS), where he spent six years developing the company's customer support center and implementing the sales support systems.

Mark owns Rainmaker Consulting, a provider of consulting services including IT system implementation and review, procurement, integration and custom application design and development. Mark is also a hotelier, with ownership in three hotels in Bloomington, IN, and is relocating with his four children from Scottsdale, AZ to Lafayette, CA.