HOTEL BUSINESS REVIEW

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Josh Cavallin

As the hospitality industry evolves, securing comprehensive and cost-effective insurance for hotel operators has become increasingly complex. The nature of risks associated with hotels, from liability and property damage to data breaches, makes insurance a critical operating component. An increasingly litigious society only exacerbates matters. With this growing need comes a challenging landscape where standard insurance solutions often fall short. To navigate this market, two essential factors emerge as fundamental. READ MORE

Michael P. Hunter

This article reveals the latest U.S. RevPar trends, highlighting emerging markets and those facing challenges. From Cleveland's growth, spurred by unique events, to Montana's rise as a leisure hotspot, it offers insights into which destinations are thriving and why. Hospitality professionals will gain valuable knowledge on the evolving market landscape and areas showing strong recovery potential. READ MORE

Mychal Milian

Transform your morning lineups into the most energizing 15 minutes of the day with tips from Mychal Milian. From sharing daily quotes and fun facts to recognizing your team's achievements, Milian offers expert advice on balancing motivation and business. These strategies will keep your team engaged, informed, and ready to tackle the day ahead with enthusiasm. READ MORE

Laszlo Puczko

Like baseball? Sure, who does not?! In wellness-oriented developments do not expect a better season just because of a new jersey! Make sure that your development, and operational team is characterised by home runners, those who know their crafts and others who can mark their contribution. You need to navigate in the wellness world defined by four cornerstones: short- or long-term value contribution, and tangible or intangible assets. READ MORE

Graeme Labe

Luxury Frontiers' design of Madwaleni River Lodge at Babanango Game Reserve blends luxury, cultural heritage, and sustainability. By incorporating local craftsmanship, repurposing invasive species, and fostering community involvement, the project celebrates the land's rewilding while promoting cultural preservation and economic empowerment. This conscious design approach elevates guest experiences and strengthens the connection between nature, heritage, and community development. READ MORE

Elaina Lackaye

Synergy between a hotel's many stakeholders results in every element, from visual aesthetics to guest experience, aligning with the brand's unique vision. By working closely with owners and operational staff, designers can enhance brand identity and optimize operational flow through authentic storytelling that delivers a cohesive and memorable experience to drive guest loyalty and satisfaction. READ MORE

Mansi Joshi

Mid-scale hotels can offer unique, well-rounded hospitality by blending lower and upper-middle segments, focusing on experience-based services without sacrificing profitability. Key strategies include revenue and cost optimization, sustainability through ESG practices, and tech-driven solutions for both guests and staff. By balancing digital and analog methods, these hotels can overcome challenges such as low bookings or limited staff, with strategic management ensuring a positive guest experience. READ MORE

Robert Schnitz

When a service failure leads to a threat of legal action, it does not necessarily mean you have lost a customer. Developing a service recovery plan with your legal counsel may help hotel operators both retain a loyal guest and avoid a lawsuit. Knowing when and where to involve your lawyer is crucial to helping achieve the best outcome. READ MORE

Julie Brinkman

Curious about the latest shifts in travel and what that means for the new year? From microcations to AI-assisted planning, travelers are redefining the experience, seeking curated stays and seamless tech like never before. In this changing landscape, hospitality pros must leverage advanced data and technology to stay ahead. By embracing evolving guest preferences and prioritizing transparency, we can build trust and deliver unforgettable experiences that keep guests returning. READ MORE

Mike Schugt

Secondary cities are quickly becoming the go-to destinations for meeting planners seeking availability, affordability, and authentic experiences. As major markets face rising demand, these emerging cities offer unique value propositions with lower costs, easy accessibility, and local flavor. Mike Schugt, President of Teneo Hospitality Group, explores the factors driving the rise of secondary cities and their growing role in the meetings industry. READ MORE

Robert O'Halloran

Social media is a business tool that is utilized for marketing, promotion, data collection and communication for hospitality businesses and their guests and potential guests. The decision-making for "which platforms?" is key, and social media decisions are pivotal strategic tools. This article will discuss social media trends and tools to support business decisions and the professional team you may need to manage these processes. READ MORE

Scott Bent

The Corporate Transparency Act (CTA) is designed to fight illicit activities like money laundering and terrorist financing, but this new law will greatly impact U.S. businesses and their owners, requiring them to consider -- and comply with -- new requirements. Here's an overview of what you should know about the enactment of the CTA. READ MORE

Fabio Zaniboni

The hospitality industry can turn sustainability challenges into profitable opportunities by leveraging technology, especially IoT, to enhance sustainability, operational efficiency, and guest satisfaction. This article emphasizes how IoT solutions meet growing consumer demand for eco-friendly travel experiences while driving profitability through smarter, more sustainable operations that reduce waste, energy consumption, and operational costs across the hospitality industry. READ MORE

Stacy Garcia

Environmental concerns, cultural movements, social dynamics, shifting political landscapes, and technological advancements serve as key drivers of design trends that shape the way hotels are designed, and renovated. To make informed decisions, interior designers, owners, operators, and developers must carefully evaluate these factors to distinguish between trends worth investing in and those likely to fade as passing fads. READ MORE

Haley Payne

It's no secret that health- and- wellness-focused hotels are on the rise, as more guests seek experiences that prioritize their physical and mental well-being during their stay. For hotel owners and operators, this presents a significant opportunity - By offering personalized wellness amenities such as purified air and holistic programs, hotels can drive profitability and transform guest stays into restorative journeys, staying ahead of the competition. READ MORE

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