Industry Veteran Joins Signature Worldwide as New National DoS

Sandra Johnson Brings Amazing Experience to Leading Provider of Training and Business Solutions for Hospitality Industry

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. October 20, 2011

October 19, 2011 - Signature Worldwide, the leading provider of training and business solutions for hospitality and other service-based organizations, has added new staff to keep up with growth in this industry. A recent key hire has been the addition of industry veteran, Sandra Johnson , as a new National Director of Hospitality Sales.

Johnson has over 30 years experience in the hospitality industry in both sales and operations. She spent 21 years with InterContinental Hotels Group (IHG), Hyatt, Wyndham, and two management companies. Not only did she break new ground in the industry by developing unique marketing programs that are still used worldwide. She also raised over $5 million dollars for Give Kids The World when she served as Director of Worldwide Charities for IHG. These are just two examples from her amazing career.

Having trained and mentored hundreds of hotel associates in sales and operations, Johnson is excited to work with Signature Worldwide to improve customer service and sales skills across the industry. "Signature Worldwide has an amazing reputation for training and sustaining improvement for hotels," Johnson said.

Signature Worldwide began in 1986 training hotel employees to improve customer service levels, increase RevPAR, raise occupancy levels and ultimately generate more revenue for hospitality clients. Over the past 25 years, they have expanded their industry expertise to multifamily and public housing, equipment, trucking, party rental, senior living and in 2010 introduced social media training.

"I know that whenever the phone rings, a customer approaches, or an online inquiry is generated, Signature Worldwide can help to improve the customer experience significantly," said Sandra Johnson. "Now I am able to help hotels see the improvement not only for their customers, but also in their RevPar, occupancy, and revenue."

A graduate of Tomlinson College, Johnson lives in Nashville, TN and is involved in many charities, including several children's charities and a Nashville charity that feeds the homeless. She is an avid reader and loves to travel.

About Signature Worldwide
Signature Worldwide is the leading provider of training and business solutions to service-based organizations, creating tailored employee training and marketing programs that directly impact the bottom line. Established in 1986 and headquartered in Dublin, Ohio, Signature Worldwide operates throughout North America and has licensees in four other continents; Africa, Asia, Europe and South America. For more information, visit www.signatureworldwide.com or connect with Signature Worldwide via Twitter @signatureworld or on Facebook at http://www.facebook.com/signatureworldwide.