US Virgin Islands, Us Virgin Islands, St. Thomas. February 14, 2025

The Ritz-Carlton, St. Thomas is pleased to announce the appointment of Zsuzsa Nagy as Hotel Manager. With an impressive career spanning multiple continents and more than two decades of hospitality leadership, Nagy brings a wealth of global expertise and an innovative approach to the opulent Caribbean resort.

Originally from Hungary, Nagy began her hospitality career as a Resident Services Supervisor in Budapest, quickly advancing through front-of-house roles before rising to Assistant General Manager and later General Manager in the greater Atlanta area. Throughout her career, she has held key leadership positions with renowned hospitality brands across the U.S.-including Radisson Hotel Salt Lake City Downtown, Hyatt House Atlanta Perimeter Center, Residence Inn by Marriott Seattle Downtown Convention Center, Courtyard by Marriott Vanderbilt, and Courtyard Atlanta Airport South, overseeing full-scale operations, financial performance, and fostering both guest and employee engagement.

In 2022, Nagy rejoined Marriott International's Global Headquarters in Bethesda, Maryland, as Senior Director of Global Operations, where she spearheaded innovative initiatives in platform experience and property management systems. Her forward-thinking leadership earned widespread recognition, solidifying her reputation as a trailblazer in the industry.

"We are thrilled to welcome Zsuzsa Nagy to The Ritz-Carlton, St. Thomas family," said Clifford Brutus, Director of Sales & Marketing. "Her global perspective, operational expertise, and passion for creating exceptional guest experiences make her an outstanding addition to our leadership team. We are confident that Zsuzsa's vision will elevate the resort to even greater heights."

"I am honored to join The Ritz-Carlton, St. Thomas team and contribute to the incredible legacy of this resort," said Zsuzsa Nagy. "I look forward to working with our talented ladies and gentlemen to deliver unforgettable experiences that highlight the natural beauty, culture, and warmth of St. Thomas. Together, we will continue to set the benchmark for luxury in the Caribbean."

In her new role, Nagy will work closely with General Manager Laura Jarvinen to focus on enhancing operational excellence, introducing elevated programming, and embedding local Caribbean influences throughout the guest experience to offer an authentic sense of place.

When she's not leading the charge at the resort, Nagy enjoys hiking-something she's eager to explore on the island. Traveling solo to St. Thomas, she is excited to immerse herself in the vibrant culture and breathtaking landscapes of the U.S. Virgin Islands.