Appointments & Promotions

Charlestowne Hotels Appoints General Manager and Director of Sales for Nashville's Fairlane Hotel

NASHVILLE, TN. October 12, 2017 – General Manager Ben Webster and Director of Sales Graham Harlin will lead the management and sales operations teams for the Fairlane Hotel, the luxe 81-room property bringing the style and personality of the 1960’s back to downtown Nashville in early 2018. The hotel is managed by Charlestowne Hotels through a relationship with Oliver Hospitality.

With 17 years of hospitality experience, General Manager Ben Webster will be responsible for managing all day-to-day operations for accomodations, food and beverage, finance and entertainment. A veteran of the luxury boutique hotel industry, Webster is skilled in curating an upscale yet lively environment, attractive to both travelers and locals. Prior to joining the Fairlane Hotel, Webster served as general manager of JHouse Greenwich, a boutique property in Riverside, CT. Webster also held management roles at Hotel Domestique and Restaurant 17 in Greenville, SC, and The Mayflower Hotel in Washington, CT.

“My passion for hospitality stems from a background of thoughtful luxury mixed with southern charm, and is tempered by the mindset of never taking yourself too seriously,” said Webster. “This is the essence of the Fairlane Hotel and I am eager to lead my team in providing travelers and locals with personalized service and a playful attitude, whether they are spending several days at the hotel or stopping by to enjoy one of the many vibrant public spaces.”

A Nashville native with more than 10 years in hospitality, Graham Harlin brings a depth of industry knowledge to the Fairlane Hotel team as director of sales. Harlin will oversee all components of the hotel’s sales and marketing initiatives, responsible for building and maintaining long-term guest relationships and leading innovative strategic development by utilizing proprietary Charlestowne Hotels marketing systems. Main focuses include driving business amongst groups, leisure and incentive travelers, and raising awareness with locals to place the Fairlane Hotel on the map as a downtown hotspot. Most recently Harlin held the position of director of national accounts at the Loews Vanderbilt Hotel in Nashville.

“As a local, I’ve witnessed the evolution of this city firsthand and am honored to be a part of the distinct style and personality the Fairlane Hotel is bringing to Nashville,” said Harlin. “We will host entertainers, corporate executives, and leisure-oriented guests who are looking for luxury, care and genuine hospitality with a lively delivery.”

The Fairlane Hotel will bring sophisticated accommodations and a vibrant atmosphere to downtown Nashville. By fostering a strong sense of community and impeccable guest-services in a posh yet playful environment, Webster and Harlin look forward to establishing the Fairlane Hotel as the destination of choice for Nashville travelers and locals alike.

About The Fairlane Hotel

A luxe hotel bringing back the style and personality of the 1960’s, the Fairlane Hotel is an 81-room boutique hotel tucked away in downtown Nashville, steps from the action on Broadway. Retro-modern décor evokes a “business in the front, party in the back” personality that draws in the traveler who prefers timeless over trendy and (only the good kind of) posh without pretense. A buzzing lobby becomes the hub for power lunches and after-work drinks, anchored by a renowned NYC delicatessen and Union Teller Coffee Counter, while Ellington’s 4th floor terrace restaurant and bar (concepted by Oliver Hospitality) is the classic lunch and dinner spot for those in the know. A 4,000 square foot penthouse is a destination in itself, decked to the nines with 1970’s flair and a wraparound terrace, providing the best views of Music City. The Fairlane Hotel is managed by Charlestowne Hotels through a relationship with Oliver Hospitality.

About Charlestowne Hotels

Founded in 1980, Charlestowne Hotels is a leading full-service hospitality management company offering innovative expertise in hotel development, operational controls, marketing management, revenue optimization and financial reporting. One of the top ranked hotel management companies in the U.S., Charlestowne properties consistently achieve RevPAR growth nearly double the national average. The brand offers a robust portfolio of independent hotels and resorts, and franchised properties and condos around the country. Known for a proficient management style that pays close attention to guest experience, properties under Charlestowne Hotels regularly receive industry accolades on Condé Nast Traveler’s Gold List and Readers’ Choice Awards, Travel + Leisure’s World’s Best Awards for “Top City Hotels in the Continental U.S.” and “Top 100 Best Hotels in the World,” and top standings on TripAdvisor. For more information please visit www.CharlestowneHotels.com.

About Oliver Hospitality

Oliver Hospitality is a Nashville-based hotel and restaurant development and management company, that thrives on creatively reworking old and new properties into engaging, exciting and thoughtful spaces. In 2011, it repositioned the The Oliver Hotel in Knoxville, TN to great fanfare, including the popular Peter Kern Library, Tupelo Honey and Oliver Royale restaurant. SoBro Guest House - Nashville’s first self-check-in luxe boutique hotel - opened in 2016. Between 2012 and 2014, it took on the Fairlane Hotel in Nashville, as well as Hotel Clermont in Atlanta, which will both open their doors in 2017.

Contact:
Jessica McGettigan
jmcgettigan@quinn.pr
212.868.1900 x259

Coming Up In The November Online Hotel Business Review




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Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, it’s that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort – one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms – they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.