Appointments & Promotions

Markie Mullins Promoted to Director of Revenue at Omni Rancho Las Palmas Resort & Spa

RANCHO MIRAGE, CA. October 11, 2017 - Omni Rancho Las Palmas Resort & Spa has announced the promotion of Markie Mullins to director of revenue management. A resort veteran who has spent the past two-plus years as assistant director of revenue management, Mullins now leads a team of six, overseeing the distribution strategy of the lush 240-acre property in Rancho Mirage, Calif. With responsibilities including, managing day-to-day yield operations; fashioning pick-up analysis, strategy adjustments and reporting; performing competitive benchmark studies and creating and developing pricing strategies, Mullins will utilize her knowledge from years of experience to maximize revenue and profit for Omni Rancho Las Palmas.

Mullins joined Omni Rancho Las Palmas in April 2015 as an assistant director of revenue management. During her tenure, Mullins managed a team of five and boats a successful track record in a range of areas from addressing need periods with promotions and packages that perform, to increasing ancillary spending by implementing innovative group strategies.

Having spent the entirety of her hospitality career as part of the Omni Hotels & Resorts family, Mullins arrived at Omni Rancho Las Palmas following a two-year turn as reservations manager at Omni Nashville Hotel in the heart of Music City. Previously, she was with Omni Charlottesville Hotel, joining as rooms coordinator in March 2008 and departing as reservations supervisor in August 2013, with roles in between including assistant to the director of engineering and accounts receivable.

Born and raised in Wise, Va., Mullins studied art history at James Madison University in Harrisonburg, Va. She also attended University of Virginia's College at Wise, Va., as well as Mountain Empire Community College in Big Stone Gap, Va. In her free time, Mullins enjoys kayaking and reading in the beautiful Coachella Valley.

For more information about Omni Rancho Las Palmas Resort & Spa or to make reservations, please contact (866) 423-1195 or visit

About Omni Rancho Las Palmas Resort & Spa

Set on 240 lush acres, the 444-room Omni Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. The resort's offerings include stylish guestrooms; the signature bluEmber restaurant; R Bar lounge and Splashtopia, an exciting water playground complete with water slides, a lazy river and sandy beach. The resort also features a 20,000-square-foot spa, 27-hole Ted Robinson-designed golf course, 25-court Cliff Drysdale Tennis Center and 50,000 square feet of flexible meeting and event space. For more information, visit

About Omni Hotels & Resorts

Omni Hotels & Resorts creates genuine, authentic guest experiences at 60 distinct luxury hotels and resorts in leading business and leisure destinations across North America. With more than 25 iconic golf courses and 16 award-winning spas featured in dynamic locales nationwide, every Omni proudly opens its doors to share the true spirit of its destination. Reflected through local color, personalized service, unique wellness options, signature restaurants and creative culinary offerings, Omni leaves a lasting impression with every guest and a heightened level of recognition and rewards delivered through its Select Guest loyalty program. As a founding member of the Global Hotel Alliance, Select Guest is further expanded through the DISCOVERY® loyalty program offering members additional global benefits. Omni is committed to reducing hunger and is on a mission through its Say Goodnight to Hunger initiative to provide millions of meals each year for food banks to feed children, families and seniors in communities in which it operates. For information or to book accommodations, visit or call 1-800-The-Omni.

Lisa Luna
(760) 836-3116

Taylor Engert
(212) 255-6541

Coming Up In The November Online Hotel Business Review

Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, it’s that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort – one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms – they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.