Appointments & Promotions

Montage Los Cabos Appoints Marco Ortlam as General Manager

LOS CABOS, MX. September 28, 2017 - Montage Los Cabos has announced the appointment of Marco Ortlam to the position of General Manager. Ortlam will oversee all operations for the first international property in the Montage Hotels & Resorts portfolio. Located along the sweeping shores of Santa Maria Bay in Los Cabos, Mexico, the resort is scheduled to open in 2018.

"We are delighted to open our first international resort in Los Cabos, Mexico and are fortunate to have Marco lead the team," said Alan J. Fuerstman, founder, chairman and CEO of Montage International." Marco brings a great depth of leadership and global management experience, and he will bring the ultra-luxury service and memorable guest experience that Montage is known for to Mexico."

With more than 23 years of experience in luxury hospitality, Ortlam joins Montage from The Ritz-Carlton Hotel Company where he most recently held the position of General Manager of The Ritz-Carlton, St. Thomas in the U.S. Virgin Islands - a role that positioned him as a strategic business leader, spearheading the team and all operations. Previously, he served as Hotel Manager of The Ritz-Carlton, Cancun, where as an integral member of the leadership team he contributed to the resort earning a coveted Five Star Award from Forbes Travel Guide in 2016 while maintaining its long-running Five Diamond status from AAA.

Ortlam worked his way up to Hotel Manager in Cancun, having previously held management- level positions with the property including Director of Operations, Director of Meetings & Special Events, and Director of Banquets. His tenure with Ritz-Carlton began as he assumed the role of Director of Restaurants at The Ritz-Carlton Buckhead in Atlanta, where he later advanced to Assistant Director of Food & Beverage. Over 14 years total with The Ritz-Carlton company, Ortlam was part of many pre-opening teams including The Ritz-Carlton Almaty, Kazakhstan; The Ritz-Carlton, Dove Mountain; and The Ritz-Carlton, Denver. His career also includes management positions with Four Seasons and Hilton Hotels & Resorts.

Originally from Germany, Ortlam is a graduate of the Hotel and Catering Management College in Bavaria, where he studied hotel management. He speaks four languages including German, English, Spanish and Russian.

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About Montage Los Cabos

Montage Los Cabos is situated within The Twin Dolphin master planned community located on the "Golden Corridor" between Cabo San Lucas and San Jose del Cabo on the southernmost tip of the Baja Peninsula in Mexico. Situated upon 39 acres of beachfront overlooking the azure waters of Santa Maria Bay, the resort will offer spectacular views and immediate, walk-in access to the finest swimming, diving and snorkeling in the region. Opening 2018, Montage Los Cabos will feature 124 expansive guestrooms and suites and 52 furnished resort-style Montage Residences offering indoor-outdoor living. The resort will feature Montage's signature Spa Montage, multiple dining venues, tennis and recreational lawn facilities, two pools, Montage's signature children's program, Paintbox, and 5,100 square feet of indoor meeting and event space as well as multiple outdoor beachside event lawns. Montage Los Cabos guests and residents will also have access to The Fred Couples Signature Golf Course. For more information, follow @montageloscabos or visit

About Montage Hotels & Resorts

Montage Hotels & Resorts is a hospitality management company founded by Alan J. Fuerstman. Designed to serve the ultra-luxury traveler and homeowner, the company features an artistic collection of distinctive hotels, resorts and residences in stunning settings that offer comfortable elegance, a unique sense of place and spirit, impeccable hospitality and memorable culinary, spa and lifestyle experiences. The portfolio of hotels, resorts and residences include: Montage Laguna Beach, Montage Beverly Hills, Montage Deer Valley, Montage Kapalua Bay, Montage Palmetto Bluff, and opening in 2018, Montage Los Cabos. Montage Hotels & Resorts is a member of Preferred Hotels & Resorts. For more information, follow @montagehotels or visit

Kacey Bruno
(949) 715-6117

Coming Up In The November Online Hotel Business Review

Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, its that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.