Appointments & Promotions

Geoffrey Morden Joins The Westin Ottawa as Executive Chef

OTTAWA, CA. September 14, 2017 - The Westin Ottawa is excited to announce the arrival of their new Executive Chef, Geoffrey Morden. With 18 years of experience working with culinary teams at Fairmont properties and 14 years of experience as an Executive Chef, Geoffrey was also part of the opening team for one of Ottawa’s largest kitchens at Shaw Centre. In his position as Executive Chef, Geoffrey will be leading the culinary team in providing 350,000 banquet and catering covers per year throughout The Westin Ottawa’s 47,200 square feet of meeting space, as well at the hotel’s 24-Hour Room Service.

Geoffrey’s experiences have helped him develop leadership and culinary skills, through the management of multi-outlet hotels and large volume catering operations.

About The Westin Ottawa

Located on the Rideau Canal adjacent to Rideau Centre Shopping Mall and the Ottawa Convention Centre, The Westin Ottawa offers direct access to all the allures of Canada’s capital city, from its thriving businesses to its many cultural diversions. The hotel offers 47,000 square feet of state-of-the-art conference facilities and a 24-hour Business Centre as well as WestinWORKOUT® Fitness Studio, squash court, and indoor saltwater pool ensuring guests feel better than when they arrived. To learn more, visit www.thewestinottawa.com. Stay connected on Facebook, and @thewestinottawa on Twitter and Instagram.

Contact:
Denise Roy
denise.roy@narrative.ca

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.