Appointments & Promotions

Dan Johnson Appointed General Manager of Hyatt Regency Austin

AUSTIN, TX. September 13, 2017 – Hyatt Regency Austin, located on the shores of Lady Bird Lake in downtown Austin, has announced Dan Johnson as its new general manager. He joins the property from Hyatt Regency Savannah in Georgia.

“I am thrilled to join such a talented team here at Hyatt Regency Austin,” said Dan Johnson, general manager. “My goal is to nurture this care-driven and purpose-led operation to the next level. Our culture of care is a reflection of our passion for creating memories for others. Our purpose is to make a difference in the lives of all we touch.”

As general manager, Johnson is tasked with leading the property’s involvement in the community, as well as providing support and guidance to all of its colleagues. “As general manager, it is my goal to ensure unconditional support is provided to every team member as they are so dedicated to making our hotel the very best it can be. I look forward to working with this enthusiastic group of individuals and providing guidance, leadership, and mentorship to those aspiring to develop their career within Hyatt,” said Johnson.

Johnson has worked with Hyatt Corporation for more than 23 years. He began his career as an intern at Park Hyatt Washington D.C. “My role as PBX operator really helped me to learn the inner workings of the hotel industry, and provided me with invaluable insight of how to effectively provide a positive guest experience,” said Johnson.

He moved on to work in several different positions within the company including rooms executive, front office manager, executive housekeeper and more. Johnson was promoted to general manager in 2015 at Hyatt Regency Savannah where he had oversight of a full guest room renovation and created a restaurant/market/bar concept.

Johnson has worked at Hyatt properties throughout the country including Hyatt Regency Phoenix, Hyatt Regency Irvine, Hyatt Regency Chicago, Hyatt Regency Woodfield, Hyatt Regency Orange County, Hyatt Regency Tamaya Resort & Spa, and Hyatt Regency New Orleans. He has received numerous awards and recognitions including being named Manager of the Year in 1999 and Hyatt’s Rooms Executive of the Year in 2009.

He graduated from Arizona State University in Tempe, Ariz. with a Bachelor of Science degree in Travel & Tourism Management. He moved to Austin with his wife, two sons, and dog. In his spare time, Johnson enjoys spending time with his family, playing golf, grilling, and traveling.

For more information on Hyatt Regency Austin, please call (512) 477-1234, or visit www.austin.hyatt.com.

About Hyatt Regency Austin

Situated on the shores of Lady Bird Lake in Austin, Texas, Hyatt Regency Austin is a modern hotel located in the middle of the vibrant downtown. The AAA Four Diamond property is ideally located in the city’s center, allowing guests the convenience to explore the best of Austin, from the famous live music scene and eclectic shops and boutiques, to popular landmarks and lake activities, and much more. The hotel offers more than 45,000 sq. feet of customizable function space, including the 14,138 sq. foot Zilker Ballroom, and a 3,700 sq. foot outdoor terrace. Hyatt Regency Austin provides a variety of delicious dining options for guests at Southwest Bistro and Marker 10. For more information on Hyatt Regency Austin, please visit www.austin.hyatt.com

About Hyatt Regency

The Hyatt Regency brand prides itself on connecting travelers to whom and what matters most to them. More than 175 conveniently located Hyatt Regency urban and resort locations in over 30 countries around the world serve as the go-to gathering space for every occasion – from efficient business meetings to memorable family vacations. The brand offers a one-stop experience that puts everything guests need right at their fingertips. Hyatt Regency hotels and resorts offer a full range of services and amenities, including the space to work, engage or relax; notable culinary experiences; technology-enabled ways to collaborate; and expert event planners that can take care of every detail. For more information, please visit hyattregency.com. Follow @HyattRegency on Facebook, Twitter and Instagram, and tag photos with #AtHyattRegency.

Contact:
Dorothy Hornbeck
dhornbeck@jameskorenchen.com
(512) 215-2204

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.