Acquisitions & Hotel Openings

Managed by Chartwell Hospitality, the Dual-Branded Hilton Garden Inn Charlotte/SouthPark and Homewood Suites by Hilton Charlotte/SouthPark Opens

CHARLOTTE, N.C. and MCLEAN, VA. September 12, 2017 - Hilton (NYSE: HLT) today announced the opening of its newest hotel, the dual-branded Hilton Garden Inn Charlotte/SouthPark and Homewood Suites by Hilton Charlotte/SouthPark, bringing a total of 270 new rooms to the beautiful SouthPark area. Located in the state's major commercial hub, Hilton Garden Inn and Homewood Suites by Hilton Charlotte/SouthPark will help welcome the 26.8 million travelers visiting the Charlotte region annually*.

"Boasting attractions like Freedom Park, BB&T Ballpark, the NASCAR Hall of Fame and several museums contributing to the city's versatility and vibrancy, the Charlotte region attracts visitors for many reasons," said John Bensing, general manager of the dual-brand property. "Whether visiting for business or leisure, our dual-brand property provides diverse accommodations for visitors with varying needs, and our convenient location and value-added amenities deliver savings and quality that today's guests demand."

Developed and owned by a joint-venture comprising of a Crosland and Tate partnership; two long-time Charlotte families involved in local real estate for decades, and Chartwell Hospitality, a Nashville based hotel owner/developer/operator. Both properties will be managed by Chartwell Hospitality LLC. Hilton Garden Inn and Homewood Suites by Hilton Charlotte/SouthPark are both located in the affluent SouthPark neighborhood at 4808 Sharon Road,

The dual-brand concept creates enhanced and larger communal areas than what would be standard at a stand-alone property, benefiting both business and leisure travelers. The hotel has two distinct lobbies and dining areas - each catering to the needs of their respective guests - as well as a 24-hour fitness center and outdoor heated pool for guests to unwind. The hotel also offers 2,500 square feet of flexible meeting space that can accommodate up to 120 people, equipped with audio-visual equipment and various catering options.

For more information or to make a reservation, visit Hilton Garden Inn Charlotte/SouthPark or call +1 704 362 5080 and Homewood Suites by Hilton Charlotte/SouthPark or call +1 704 442 4050.

About Hilton Garden Inn

The award-winning Hilton Garden Inn hotel brand provides business and leisure guests with upscale yet affordable accommodations and modern amenities they prefer for a successful and comfortable stay. The satisfaction promise affirms that Hilton Garden Inn will do whatever it takes to ensure every guest is satisfied, or they don’t pay. You can count on us. Guaranteed™. As a recognized F&B leader, Hilton Garden Inn caters to guests’ dining needs by serving cooked-to-order breakfast daily and offering full service restaurants and bars. Team Members operating at more than 740 hotels around the world are committed to guaranteeing today’s busy travelers have a bright and satisfying hospitality experience from the first hello when they arrive. Hilton Garden Inn is part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 14 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. For more information about Hilton Garden Inn, visit www.hgi.com or news.hgi.com or connect on social media at Facebook, Twitter, YouTube, and Instagram.

About Homewood Suites by Hilton

Homewood Suites by Hilton, Hilton’s upscale, all-suite, extended-stay hotel brand with more than 430 locations in the United States, Mexico and Canada, is an award-winning leader. The first choice for guests seeking comfortable accommodations when traveling for an extended or quick overnight stay, Homewood Suites offers inviting, generous suites, featuring separate living and sleeping areas, and fully-equipped kitchens with full-size refrigerators. Additional value-driven essentials include: complimentary Internet, a daily full-hot breakfast and complimentary evening social every Monday-Thursday. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations) available exclusively through the industry-leading Hilton Honors app. Homewood Suites is focused on guest satisfaction and stands behind each stay with its 100% Suite Assurance® guarantee. For more information on the extended-stay advantage, visit www.homewoodsuites.com or news.homewoodsuites.com.

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by HiltonTM, DoubleTree by Hilton, Tapestry Collection by HiltonTM, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.

Contact:
Jennifer Hughes
jennifer.hughes@hilton.com
901-374-6518

Kristen Wells
kristen.wells@hilton.com
703-883-5826

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.