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Foxwoods Resort Casino Names Christina Clifton as Vice President of Food and Beverage

MASHANTUCKET, CT. August 30, 2017 - Foxwoods® Resort Casino, the premier resort destination in the Northeast, today announced that Christina Clifton has joined the team as Vice President of Food and Beverage. Clifton brings over two decades of culinary expertise in the luxury hotel and casino industries to the resort.

“Christina’s vast knowledge of the food and beverage industry specific to resort casinos is exactly what we’re looking for to continue growing our culinary footprint here at Foxwoods,” said Felix Rappaport, President & CEO of Foxwoods. “Her creativity and keen attention to detail will prove invaluable when elevating all aspects of our food and beverage offerings, and we look forward to even more unparalleled dining experiences under her leadership.”

With an extensive understanding of wine, mixology and the culinary arts, Clifton has held multiple leadership roles throughout her career. Most recently, she was the founder and CEO of FishFork, LLC where she oversaw the development of all projects and openings for Sugar Factory American Brasserie.

Prior to developing her own business, Clifton was the Vice President of Food and Beverage at the ARIA Resort and Casino from 2009 to 2012, the Vice President of Food and Beverage at the Mirage Resort and Casino from 2003 to 2009 and the Director of Food and Beverage for Four Seasons Hotel locations in Washington D.C., San Francisco, California and Austin, Texas from 1990 to 2003.

As Foxwoods’ Vice President of Food and Beverage, Clifton will be responsible for the overall leadership in design, implementation and execution of the resort’s food and beverage operational standards and procedures. Her responsibilities will include developing new food and beverage concepts, selecting food and beverage products, developing new menus and ensuring the highest level of guest satisfaction in relation to restaurants, catering, banquets and room service.

“I am both humbled and excited to join the stellar leadership team at Foxwoods Resort Casino,” said Clifton. “Home to some of the finest restaurants and chefs the industry has to offer, I look forward to leveraging my experience within luxury hotels and casinos to further develop and solidify Foxwoods as a leader in culinary hospitality.”

About Foxwoods Resort Casino

Since 1992, Foxwoods Resort Casino has offered guests The Wonder Of It All as the premier resort destination in the Northeast. As the largest resort casino in North America, Foxwoods offers a vast array of gaming in seven casinos; AAA Four-Diamond hotels, restaurants from gourmet to quick service, world-renowned spas, award-winning golf, state-of-the-art theaters, exclusive retailers and free-to-play online casino games at FoxwoodsONLINE.com. Foxwoods is owned and operated by the Mashantucket Pequot Tribal Nation and was the first full-service casino built on tribal land, pioneering a nationwide movement that now includes more than 400 gaming properties owned and operated by over 200 tribes across the U.S. For more information on Foxwoods and the property’s 25th anniversary celebrations, visit foxwoods.com.

Contact:
Megan Gaffney
foxwoods@shiftcomm.com
617-779-1806

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.