Appointments & Promotions

Omni Dallas Hotel Appoints John Imaizumi as Managing Director

Industry Veteran to Lead the Flagship Luxury Hotel's Business Strategies and Operations

DALLAS, TX. August 23, 2017 - The Omni Dallas Hotel announced today the appointment of John Imaizumi as managing director. With more than 25 years of hospitality industry experience and a proven track record of executive management leadership, Imaizumi will oversee all aspects of marketing, sales and operations for the No. 1 rated four-star luxury hotel in Dallas-Fort Worth, according to U.S. News & World Report. Imaizumi will report to Omni Hotels & Resorts Vice President of Operations, Andrew Casperson.

Imaizumi joins the Omni Dallas Hotel from Zoom Golf LLC, where he was founder and served as chief executive officer. In this role, he led strategic planning, capital fund raising and risk management for the organization, among other responsibilities. Previously, Imaizumi spent the majority of his career in hospitality, including 11 years as general manager of the Gaylord Texan Resort Hotel & Convention Center.

“We are delighted to welcome John to the Omni family,” said Casperson. “His extensive expertise in the hospitality industry and his considerable history of enhancing guest experiences while driving excellent financial results for his employers will make John a critical player in the continued success of the Omni Dallas Hotel.”

Prior to the Gaylord Texan Resort Hotel & Convention Center, Imaizumi served in a number of executive roles at well-known luxury, convention and boutique hotels. Imaizumi earned a bachelor’s degree in finance from the University of Utah.

For more information, visit, call 1-800-The-Omni.

About Omni Hotels & Resorts

Omni Hotels & Resorts creates genuine, authentic guest experiences at 60 distinct luxury hotels and resorts in leading business and leisure destinations across North America. With more than 25 iconic golf courses and 16 award-winning spas featured in dynamic locales nationwide, every Omni proudly opens its doors to share the true spirit of its destination. Reflected through local color, personalized service, unique wellness options, signature restaurants and creative culinary offerings, Omni leaves a lasting impression with every guest and a heightened level of recognition and rewards delivered through its Select Guest® loyalty program. As a founding member of the Global Hotel Alliance, Select Guest is further expanded through the DISCOVERY® loyalty program offering members additional global benefits. Omni is committed to reducing hunger and is on a mission through its Say Goodnight to Hunger initiative to provide millions of meals each year for food banks to feed children, families and seniors in communities in which it operates. For information or to book accommodations, visit or call 1-800-The-Omni.

Kristen Cadenhead

Coming Up In The October Online Hotel Business Review

Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.