Appointments & Promotions

Regent Hotels Group Welcomes Venessa Koo as SVP of Development and Technical Services

TAIPEI, TW. July 3, 2017 – Regent Hotels Group is delighted to welcome the return of Venessa Koo, a Regent alumni. In the mid-1990s, Koo was the Marketing Manager of Regent Taipei. Having enjoyed extraordinary career success, she is re-joining the group as Senior Vice President of Development and Technical Services. She will be leading the global expansion of the group’s three distinct brands: the legendary and luxurious Regent Hotels, the cultural and deluxe Silks Hotels, and the contemporary and intimate Just Sleep Hotels.

Koo returns to Regent with substantial experience in hotel development, marketing, advisory, and business management. Most recently, she was with AccorHotels as the Vice President of Development - Southeast & Northeast Asia. For the past decade, she has been instrumental in the brand’s Southeast Asia development and led its exceptional growth in the region across more than 10 brands including Sofitel.

Commenting on this most recent appointment, Steven Pan, Chairman of Regent Hotels Group said, “It feels like a wonderful destiny to welcome Venessa back to the group. With her valuable experience, coupled with her outstanding professionalism, entrepreneurship, strategic vision, and innate understanding of the Regent experience, Venessa will be delivering the brand promise as she fulfils the important role in leading our group’s vigorous expansion plans.”

“I am looking forward to returning to Regent – a true pioneer in our industry. I am honored to have this opportunity to spearhead the development of the company that I have such great respect for. We are excited for Regent to return to gateway cities such as Jakarta, which will be another great display of the mixed-use lifestyle development platform, and to open in Harbin and new destinations. The Silks Hotels and Just Sleep Hotels brands are also poised for tremendous growth internationally,” said Koo.

About Regent Hotels Group

Regent Hotels Group, Asia’s leading luxury hospitality brand, encompasses 17 hotels, resorts and residences in 6 countries across the Regent Hotels & Resorts, Silks Place and Just Sleep brands; the group also runs eight standalone award-winning restaurants. The Regent experience combines Eastern simplicity and Western elegance melded with gracious and intuitive service, luxurious amenities and traditional hospitality. Regent Hotels currently operates in select locations around the world including Beijing, Berlin, Chongqing, Montenegro, Singapore and Taipei. Silks Hotels runs four hotels across Taiwan. Just Sleep Hotels has seven hotels in Taiwan. Regent Hotels Group also has further properties opening in Harbin, Jakarta, Kaohsiung and in other gateway cities and new resort destinations.

Blake Bellucci
Account Executive
212.228.2557 direct

Coming Up In The October Online Hotel Business Review

Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.