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Associated Luxury Hotels International (ALHI) Adds Jennifer Erney As Vice President of Sales, Based in Washington, D.C.

WASHINGTON, DC. May 3, 2017 – Associated Luxury Hotels International (ALHI), the leading independent Global Sales Organization serving the Meetings & Incentive marketplace, has expanded its Global Sales team with the addition of Jennifer Erney as Vice President of Sales. Based in ALHI’s Global Sales office in Washington, D.C., she assists meeting professionals, association executives and incentive specialists in the Mid-Atlantic region who are interested in conducting meetings, conventions and/or incentive programs at any of ALHI’s 250+ luxury-level, mostly independent member hotels and resorts worldwide. She assumes her new role starting May 17, 2017. The announcement was made by Associated Luxury Hotels’ President and CEO Josh Lesnick.

A highly accomplished hospitality industry sales executive, Erney brings more than 20 years of experience to her new position. Prior to joining ALHI she was the Director of Global Accounts – Meetings & Events for Fairmont Raffles Hotels International (FRHI Hotels & Resorts), which is now part of AccorHotels. In that position, which she held for 10 years, she was the Washington, D.C.-based liaison to the association community for the Fairmont, Raffles and Swissotel brands. Her extensive experience also includes serving as the Regional Director of National Accounts for Tourism Toronto; Area Director of Sales for Kimpton Hotels in the Washington, D.C. metro area; and Director of Group Sales for Loews Hotels. She is a Certified Meeting Professional (CMP), Certified Association Sales Executive (CASE) by the Professional Convention Management Association (PCMA), and a Certified Hospitality Sales Executive (CHSE) by Hospitality Sales & Marketing Association International (HSMAI). A longstanding and active member of PCMA, she is a finalist for PCMA’s “Supplier of the Year” in 2017. She holds a Bachelor of Science in Hospitality Sales & Meeting Management from Johnson & Wales University in Rhode Island, and she may be reached in ALHI’s Washington, D.C. Global Sales office at (202) 887-7020 and jerney@alhi.com .

“Jennifer is a dynamic, dedicated and innovative leader with tremendous hospitality sales experience, who is a terrific addition to our growing ALHI Global Sales team,” said Associated Luxury Hotels’ Chief Sales Officer Mark Sergot. “I worked with Jennifer for many years at Fairmont so I know what a truly valuable asset she will be to ALHI, our distinguished member hotels and resorts, our Global Luxury Alliance members, and our valued clients in the Mid-Atlantic region.”

ALHI, hired and authorized by member properties, assists meeting and incentive professionals with their meetings, conventions and incentive programs in 63 countries at no cost to the accounts.

For more information about ALHI, any of its member hotels and resorts or Global Luxury Alliance members worldwide, contact your nearest of the 20 ALHI Global Sales offices in the United States and Canada, or call the “ALHI Group Desk” toll-free at 866-303-ALHI (2544), and visit alhi.com .

About ALHI, with 250 Hotels & Resorts + Alliance Members ALHI, established in 1986, is the leading independent Global Sales Organization serving the meetings and incentive marketplace, providing one-call local access for its distinguished membership of more than 250 luxury-level hotels and resorts, which are either independent or are with an independent hotel brand. Collectively comprising 138,500 rooms and more than 10 million square feet of meeting space. ALHI’s distinguished portfolio features city center business hotels, exquisite resorts, historic grand landmark hotels, lifestyle hotels and boutique hotels. ALHI’s portfolio also features a Global Luxury Alliance partnership including 23 luxury cruise ships appropriate for meetings and incentive programs, and Destination Management Companies (DMCs) in 100-plus locations worldwide. ALHI provides extensive Global Sales services, valuable expertise, local connectivity, market intelligence, and account advocacy for meetings and incentive programs of any size and scope worldwide, at no cost to accounts. alhi.com

Coming Up In The June Online Hotel Business Review




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Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.