New Products & Services

Lodging Interactive Launches Social Influencer Marketing Services for Hotels

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PARSIPPANY, NJ - April 19, 2017 - Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the launch of its Social Voices Influencer Marketing Services for the hospitality industry. Social Voices provides hotels with the ability to leverage the social influence of others to drive brand awareness and new revenue opportunities for their properties.

“Influencer marketing is an emerging branding strategy for the hospitality industry and one that enhances a hotel’s current social media marketing and engagement initiatives,” said DJ Vallauri, Lodging Interactive’s Founder and CEO. “Social Voices is a fully managed influencer marketing program providing hotels with complete campaign management from start to finish.”

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Social Voices Influencer Marketing works with hotels to develop effective influencer campaigns centered around Instagram, Snapchat, Facebook, YouTube, Twitter and blogging. The company utilizes industry leading platform technologies to determine the best social influencer candidates for campaigns and manages the entire influencer bidding and contracting process for its hotel customers. Throughout the process hotels receive ongoing analytical KPI reports and engagement metrics to validate the effectiveness of the social influencer campaigns.

“Research shows that 92% of people say they trust word-of-mouth recommendations over ads. And user generated content (UGC) when part of an overall strategic social media marketing campaign, can drive tremendous branding reach and positive Earned Media Value (EMV),” stated Vallauri. “Until now, the challenge has been providing an affordable social influencer marketing program for individual properties. Our Social Voices Influencer Marketing service addresses this past challenge.”

Marriott Rewards Is Giving 4 Influencers Spectacles to Make Buzzy Snapchat Stories

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As reported in Adweek, Marriott Hotels is working with social media influencers to create organic content by leveraging each influencers’ Snapchat channel to create 10-second vertical clips using Snap’s (parent company of Snapchat) video-enabled Spectacles glasses to capture the influencers’ Marriott travel adventures. Also, Marriott has hired four social influencers—Jen Levinson, Tom Jauncey, Sara Hopkins and Diipa Khosla—to take over the brand’s Snapchat account roughly once a month. Click to watch YouTube Video.

“Authenticity is a trait that customers value, especially millennials, and with influencer marketing that is not compromised. It is difficult to achieve that credibility with traditional advertising especially when a campaign is eventually over. Influencer marketing is like a gift that keeps giving because the influencer posts stay active, the brand stays engaged and the results can translate to higher EMV as those engaged become customers,” stated Rosella Virdo, Managing Director, CoMMingle.

Social Voices Influencer Marketing services are powered by Lodging Interactive’s CoMMingle Social Media Engagement operational division. Since launching in 2009 CoMMingle has grown to become the largest social media and reputation management firm exclusively serving the hospitality industry, handling over 200,000 guest review responses for hundreds of hotels and resorts.

To learn more about Lodging Interactive’s Social Voices Influencer Marketing visit SocialVoices.com.

About Lodging Interactive:

Headquartered in Parsippany, NJ, Lodging Interactive is a full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry. Through its web design and search optimization division as well as its CoMMingle Social Media Division, Lodging Interactive provides effective Internet marketing services to hundreds of branded and independent properties as well as management companies, restaurants and spas. CoMMingle has established itself as the largest provider of reputation management services for the hospitality industry, handling over 200,000 guest review responses. The company also offers fully managed Live Chat agents for hotel websites through its LiveChatForHotels.com division. Lodging Interactive is an HSMAI Adrian Award winner, and has won awards from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly’s Magellan Awards have recognized Lodging Interactive as an industry leader. Lodging Interactive is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI) and the company’s president, DJ Vallauri, currently serves on the Board of Directors of HSMAI’s New York Chapter. For more information, please contact sales@lodginginteractive.com, 877-291-4411 or visit the company’s website.

Media Contact:
DJ Vallauri
Lodging Interactive
877-291-4411
pressreleases@lodginginteractive.com

Coming Up In The June Online Hotel Business Review




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Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.