Expansions & Renovations

DoubleTree by Hilton New Orleans Unveils $25 Million Renovation

NEW ORLEANS, LA. March 15, 2017 – DoubleTree by Hilton New Orleans is pleased to unveil its $25 million renovation to its guest rooms, pool, lobby and meeting spaces. Located at the base of Canal Street overlooking the Mississippi River, the hotel will celebrate its newly-refurbished features with a show-stopping launch party at the end of March. Planned for the celebration is an interactive art project that will have guests taking a double take during the festivities that will include New Orleans’ own The Nayo Jones Experience, cocktails by Ghost Tequila and of course, champagne.

With hospitality, service and the art of a warm welcome in the forefront of daily operations, the hotel commissioned local artist Ron Domingue to create a custom art installation in the main staircase above the new lobby. Utilizing a unique double exposure technique, Domingue took images of DoubleTree by Hilton New Orleans staff members and overlaid them with scenes from New Orleans hallmarks, including jazz bands, the St. Louis Cathedral, French Quarter balconies and the Big Easy’s skyline. The result is an eye-catching shout-out to the city DoubleTree by Hilton New Orleans calls home.

Located just minutes away from the city’s entertainment district, the hotel provides guests with key access and inclusion to all the Crescent City’s greatest attractions. The remodeled property features 367 guestrooms geared toward providing guests with a more comfortable and welcoming stay. Rooms are fully equipped with mini-fridges as well as brand new LED televisions. The hotel’s lobby has been revived and now features several seating areas decked with plush, chic furniture, transforming the space into a style hub for business travelers. Topping off the hotel’s renovation is 16,000 square feet of flexible meeting and event space that offers a bird’s eye view of the city’s historic and romantic scenery.

“We are pleased to unveil our rejuvenated look and believe it will definitely have visitors doing a double take,” said Scott Ward, general manager, DoubleTree by Hilton New Orleans. “Our property is situated in a prime location, centric to the heart of everything in downtown New Orleans and the French Quarter. This updated aesthetic showcases all we have to offer our guests, no matter if they are in town for business or leisure.”

These renovations are not meant to just be eye-pleasing. The team at DoubleTree by Hilton New Orleans remains committed to reducing its carbon footprint. At the guest level, recyclable containers and A/C filters have been added to each room. Additionally, each room features a digital thermostat, new state-of-the-art water softeners and toilets that reduce water usage. The hotel also installed three high efficiency hot water heaters and an energy management system that will control heating, ventilation and air conditioning (HVAC) as part of its renovation.

One thing that has not changed is the award-winning customer service that all DoubleTree by Hilton New Orleans employees are proud to provide, starting with brand’s signature warm DoubleTree Cookie upon arrival. Named one of New Orleans City Business’ Best Places to Work, the hotel is a thriving work environment for all employees.

To learn more about DoubleTree by Hilton New Orleans and to follow along with our progress, please visit our website, call (504) 581-1300 or follow us on Facebook or Instagram. Share your excitement about our new look by posting what made you do a #DoubleTreeDoubleTake.

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 4,900 properties with over 800,000 rooms in 104 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information.

About DoubleTree by Hilton

DoubleTree by Hilton is a fast-growing, global portfolio of 500 upscale hotels with more than 117,000 rooms in gateway cities, metropolitan areas and vacation destinations across six continents. DoubleTree by Hilton prides itself on paying attention to the little details that have a big impact, from welcoming guests with its beloved warm DoubleTree Cookie to serving the communities around them. DoubleTree by Hilton hotels offer unique, contemporary accommodations and full-service facilities, including restaurants and lounges, room service, health clubs, business centers and meeting and banquet space. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. To make reservations, travelers may visit doubletree.com.

Lisa Cole
+1 305 866 3646

Caitlin Piper
+1 504 558 1790

Coming Up In The September Online Hotel Business Review

Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.