Business & Finance

McNeill Hotel Company Breaks Ground on Homewood Suites in Athens, Georgia

ATHENS, GA. March 1, 2017 – McNeill Hotel Company held official groundbreaking ceremonies for the new Homewood Suites by Hilton hotel in Athens, Georgia. McNeill is building the all-suite property.

Scheduled to open in Spring of 2018, the Homewood Suites – Athens is located at the edge of “The Mark”, a mixed-use development now under construction on nine acres between East Broad and Oconee streets on the eastern edge of downtown Athens. The hotel will have 130 guest room suites featuring spacious one and two bedroom suites with fully equipped kitchens and a separate living room area. Guests will enjoy extra comforts like free Wi-Fi, online check in and room selection, guest laundry room, pet friendly, and free grocery shopping service. A complimentary hot breakfast is served each morning and on Monday through Thursday guests will enjoy the complimentary evening social gathering.

Based in Germantown, Tennessee, McNeill Hotel Company currently also owns and operates the Hilton-branded Hampton Inn Athens, located on West Broad Street. In total, the company operates 14 hotels across the Southeast, including other Hampton Inns, and the Marriott-branded Fairfield Inn & Suites, Towne Place Suites, Courtyard and Residence Inns.

“When we were approached about developing a hotel as a part of the overall project, we immediately thought the Homewood Suites by Hilton brand would be a perfect fit,” said Mark Ricketts, President and COO of the McNeil Hotel Company. “It provides the city of Athens with an upscale, extended stay product that was currently lacking in the market. The location is first class with its proximity to Downtown, the Classic Center, the University and Sanford Stadium. Its unique design and layout will provide the guest with a completely unique hotel experience.”

Ricketts also added the Homewood Suites Athens will have upgraded guest amenities such as expanded exercise room, huge outdoor seating area with grills and fire pit, 1,000 square feet of meeting space, media room with billiard table and bar area.

About McNeill Hotel Company

Headquartered in Germantown, Tennessee, McNeill Hotel Company focuses on select service hotels with a growth strategy based on a mix of new hotel development, meaningful acquisitions and third party management agreements. The company is an approved franchisee for both Marriott and Hilton. Phillip McNeill, Jr and Mark Ricketts, the company's principals, are 2nd generation hoteliers with over 60 years of combined experience in the hotel industry, encompassing nearly every discipline of the business.

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.