Business & Finance

Davidson Hotels & Resorts Adds The Don CeSar in St. Pete Beach to Pivot Hotels & Resorts Portfolio

LOS ANGELES, CA. February 27, 2017 – Davidson Hotels & Resorts has announced the addition of The Don CeSar, the iconic 277-room resort in St. Pete Beach, Fla. to its growing portfolio. Located on the sugar-sand beaches of Florida’s Gulf Coast, the property is managed under Pivot Hotels & Resorts, Davidson’s lifestyle and luxury division, and owned by Host Hotels & Resorts – the largest lodging real estate investment trust and one of the largest owners of luxury and upper-upscale hotels.

“We are excited for the opportunity to work with Davidson again, and for Pivot Hotels & Resorts to manage The Don CeSar,” remarked James F. Risoleo, chief executive officer of Host. “We have confidence that the Pivot team’s creativity and passion will enhance this storied resort, while driving improved operational performance.”

Affectionately known as the Pink Palace, the resort opened in 1928 at the height of the Gatsby Era and quickly became the exclusive playground for the elite of the day. Over time, the hotel became a founding member of the National Trust for Historic Hotels of America and has since gained many notable accolades, including “2015 Best Historic Hotel” in its size category by Historic Hotels of America.

In addition to The Don CeSar, Pivot is managing Beach House Suites by The Don CeSar, a 70-room, all-suite, beachfront hotel a half-mile north on St. Pete Beach. This easygoing, less formal sister of The Don CeSar is the perfect beach vacation hotel for friends and families, and offers gulf-view, apartment-style suites, a relaxed atmosphere and resort privileges at both Beach House Suites and The Don CeSar.

“We are delighted to have the opportunity to manage a resort with such a rich historical background and to once again partner with Host,” said John Belden, president and chief executive officer of Davidson. “We look forward to having a hand in creating unforgettable touch points for all of The Don CeSar’s guests, and our Pivot team will honor the tradition, mystique and charm of the resort, by accentuating its storied history.”

“We’re proud to be adding this beloved St. Pete Beach icon to the Pivot portfolio,” said Albert Smith, senior vice president of Pivot. “Our mission is to drive unique guest experiences, thus maximizing enjoyment, while providing intuitive, heartfelt service, and this property will be no exception. We'll preserve the resort's glamor and historic charm, while delivering the experiences today’s resort guests desire."

The Don CeSar received a $10 million upgrade to its amenities in the last year, including a brand new beachside restaurant and bar on the Gulf of Mexico. The resort features two heated pools, a fitness center, business center, 38,000 square feet of indoor and outdoor meeting and event space and an 11,000-square-foot spa. Offering seven food and beverage options, the resort features the award-winning Maritana Grille, featuring food sourced from local farms, dairies and fisherman; The Rowe Bar, offering local beers and craft cocktails; and an old-fashioned ice cream parlor.

Davidson Hotels & Resorts, and its lifestyle and luxury operating division, Pivot Hotels & Resorts, is one of the industry’s preeminent hotel operators, specializing in branded and lifestyle full-service and upscale urban select-service hotels. For more information about Davidson Hotels & Resorts and Pivot Hotels & Resorts, visit www.davidsonhotels.com or www.pivothotels.com.

About Davidson Hotels & Resorts

Davidson Hotels & Resorts is an award-winning, full-service hotel management company providing management, development/renovation, acquisition, consulting and accounting expertise for the hospitality industry. Amassing one of the purest full-service hotel portfolios in the industry, Davidson, along with its lifestyle and luxury operating division, Pivot Hotels & Resorts, specializes in independent and branded assets in the upper-upscale to luxury segments including 42 hotels, nearly 13,000 rooms and 1.4 million square feet of meeting space across the United States. A trusted partner and preferred operator of Marriott, Hilton and Hyatt hotels, Davidson delivers hospitality and creates value for owners with every single hotel. More information can be found at www.davidsonhotels.com.

Contact:
Bonnie Olsen
bolsen@zimmerman.com
850.668.2222

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.