Appointments & Promotions

Loews New Orleans Hotel Names Jason Walter as Executive Chef

NEW ORLEANS, LA. February 23, 2017 – Loews New Orleans Hotel announces Jason Walter as Executive Chef. A veteran of the New Orleans hotel community, Walter brings 19 years of experience in luxury hotel culinary operations to his new role.

“Chef Walter will serve as a great asset to the Loews Hotels family,” said Mohan Koka, General Manager of Loews New Orleans Hotel. “He is well-respected among the community and has extensive experience managing kitchens in luxury hotels around New Orleans. His deep knowledge of New Orleans cuisines and passion for our city’s food culture makes Chef Walter a perfect fit for our property.”

Chef Walter joins Loews New Orleans from the New Orleans Marriott where he served as Executive Sous Chef. In his role, Walter oversaw the full culinary staff, developed employee training programs, and drove hotel participation in local culinary events and competitions. Prior to his post at the Marriott, he cultivated his expertise in hotel banquet service with positions at the Windsor Court Hotel and Renaissance Pere Marquette in New Orleans and the Renaissance Grand and Suites Hotel in St. Louis, Mo.

“You can read thirty different quotes about New Orleans, and every one of them will be perfectly right,” said Chef Walter. “That unique sense of discovery is exactly what I love most about New Orleans and its food. I am excited to join the Loews New Orleans Hotel culinary team; my mission is for each guest to leave feeling that our home was theirs for a little while.”

About Loews New Orleans Hotel

Located at the crossroads of New Orleans culture, Loews New Orleans Hotel is steps from the city’s most popular neighborhoods including the historic French Quarter and the trendy Arts District. Housed in the former home of the Lykes Brothers Steamship Company, the 285-room hotel offers an authentic New Orleans perspective throughout our guest rooms and meeting space with sweeping floor-to-ceiling views of either the Mississippi River or the city’s skyline. Even our culinary experience is steeped in New Orleans flavor, from banquets to in-room dining to Café Adelaide and the Swizzle Stick Bar. For reservations or more information, call 1-866-211-6411or visit: www.loewsneworleans.com.

About Loews Hotels

Headquartered in New York City, Loews Hotels owns and/or operates 24 hotels and resorts across the U.S. and Canada. Loews Sapphire Falls Resort at Universal Orlando, the fifth hotel in partnership with Comcast NBC Universal, opened in summer 2016. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards to delight guests with exciting, approachable and local travel experiences. For reservations or more information about Loews Hotels & Resorts, call 1-800-23-LOEWS or visit: www.loewshotels.com.

Coming Up In The June Online Hotel Business Review




{300x250.media}
Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.