Appointments & Promotions

Chesapeake Hospitality's Clifford Ferrara Named Executive Vice President Sales & Revenue Generation

GREENBELT, MD. January 11, 2017 — Chesapeake Hospitality, a dynamic third-party hotel management company, announced today that it has promoted Clifford Ferrara from senior vice president of sales, marketing and revenue management to executive vice president sales and revenue generation. Kim Sims, President of Chesapeake Hospitality, made the announcement.

As executive vice president, Ferrara will continue the daily management and oversight of advertising, direct sales, catering, e-commerce and digital marketing, and revenue management strategies for the company’s expansive portfolio of hotels nationally. In his new role, he will also serve as part of the leadership team driving strategic decisions impacting the company’s continued growth as one of the most recognized third party hotel management companies in the country today.

“Clifford is a passionate, connected and strong leader who exemplifies our core values while adding great experience to our leadership team and delivering impactful strategies to our owners with his depth of knowledge about the industry,” said Sims. “Throughout his successful career, he has developed an exceptional track record of accomplishments and we are proud to promote him into this well-deserved position as we continue to chart our strategic plan for the future.”

With the company for more than 17 years, Ferrara has served in various positions at the property level, including the Crowne Plaza Hollywood Beach in Hollywood, Florida, where he was pre-opening and post-opening general manager, as well as the 259-room Crown Plaza Houston Downtown in Houston, Texas where he served as general manager. He began his career with Chesapeake Hospitality as director of sales and marketing at the Hilton in Jacksonville, Florida.

Ferrara earned a Bachelor of Arts in English Literature from Hampden-Sydney College.

**About Chesapeake Hospitality

Celebrating 60 years in 2017, Greenbelt, MD-based Chesapeake Hospitality brings six decades and 200 collective years of executive experience to the owners of our diverse portfolio of properties nationally. Our hands-on approach using innovative and proprietary Web-based tools combined with our own deep industry knowledge ensures our revenue management strategies and investment recommendations will yield the highest revenue potential and sales growth at each of our properties. Boasting some of the highest employee retention rates in the industry, our people are with us for the long-term, ensuring owner’s personal attention, excellent service and strong relationships for the duration of our partnership. Our owners may have worked with other firms, but with Chesapeake Hospitality they experience what’s possible.

Coming Up In The February Online Hotel Business Review




Feature Focus
Social Media: Interacting with the Hotel Customer
Consider these astonishing numbers: 1.49 billion active monthly Facebook users. 1.1 billion active monthly YouTube users. 320 million active monthly Twitter users and nearly 400 million registered users on LinkedIn. 400 million active monthly Instagram users and 200 million active Google+ users. The power and reach of social media is an awesome force and it has transformed how hotels interact with their customers. In the past year, social media advertising spending increased 33.5% to nearly $24 billion dollars. Social networks are being utilized by hotels to reach more visitors, expand brand awareness, enhance brand reputation and to establish more direct and personal communication with their customers. Savvy hotel operators are adopting a comprehensive social media strategy, and there are several emerging trends to note. Video continues to be a powerful and influential element in social media marketing, with 70% of companies saying that it is their most effective marketing tool. Video generates a 62% higher engagement rate than photographs alone, and with new social sites like Meerkat and Periscope which offer live video streaming, those numbers will only increase. Sponsored content is another growing trend. Though advertorials have been around for decades, hotels are finding new ways to maximize the visibility of their content. Some are placing sponsored content on Facebook, or on influencer blogs. Another trend is the integration of a “Buy Now” button into social media websites. Customers will be able to make purchases without ever having to leave their favorite social sites. This development is a major convenience for customers and should also be an additional revenue source for hotels. The February Hotel Business Review will explore these issues and examine how some hotels are successfully integrating social media into their operations.