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Dream Hotel Group Appoints Laura Mutterperl as Executive Vice President and General Counsel

NEW YORK, N.Y. January 10, 2017 – Renowned hotel brand and management company Dream Hotel Group is pleased to announce the appointment of Laura Mutterperl as Executive Vice President and General Counsel. With nearly a decade of experience in driving hotel strategy from a business and legal standpoint, Mutterperl will play a key role in advancing the company’s growth. Home to Dream Hotels, Time Hotels, The Chatwal and Unscripted Hotels brands, Dream Hotel Group encompasses three business lines: Proprietary Brands, Hotel Management and Dining & Nightlife.

“We are thrilled to announce the addition of Laura Mutterperl to our team,” said Jay Stein, Chief Executive Officer, Dream Hotel Group. “With her extensive experience in hospitality and invaluable background in legal counsel, Laura is an ideal fit for the role of Executive Vice President and General Counsel as we continue to drive brand growth.”

Mutterperl joins Dream Hotel Group from Starwood Hotels and Resorts, where she was Vice President and Associate General Counsel. At Starwood, Mutterperl served as a point person across strategic planning and implementation in business operations and hotel development. She also has extensive experience as lead counsel across the restaurant, retail and spa businesses. Based primarily in North America, she also handled matters in Asia and the Middle East and worked for a stint in Starwood’s Asia Pacific headquarters. Mutterperl joined Starwood from Kirkland & Ellis, where she advised clients across private and public transactions, including mergers and acquisitions, financings, joint ventures, public offerings, corporate governance and other corporate matters.

“I am honored to join Dream Hotel Group as the company enters an exciting new phase of growth and development,” said Laura Mutterperl, Executive Vice President and General Counsel, Dream Hotel Group. “I’m looking forward to being part of the Dream team as we continue to expand the group’s new and existing lifestyle brands and operations.”

Laura Mutterperl graduated from Harvard College with honors and earned her JD from Harvard Law School. She joins Dream Hotel Group’s executive office in New York.

About Dream Hotel Group

Dream Hotel Group is a hotel brand and management company with a rich, 30-year history of managing properties in some of the world’s most highly competitive hotel environments. Home to its Dream Hotels, Time Hotels, The Chatwal and Unscripted Hotels brands, Dream Hotel Group encompasses three business lines: Proprietary Brands, Hotel Management and Dining & Nightlife. The Company is committed to the philosophy that forward-thinking design, service and guest experiences should be available across market segments. Dream Hotel Group is dedicated to offering travelers an authentic connection to their chosen destination through a truly original approach. www.dreamhotelgroup.com

Contact:
Katie Fontana
kfontana@dreamhotelgroup.com

Lauren Kuhl
lauren_kuhl@dkcnews.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.