Expansions & Renovations

Kansas City Marriott Country Club Plaza Unveils A Reimagined Traveler Experience

KANSAS CITY, MO. December 21, 2016 – The Kansas City Marriott Country Club Plaza Hotel unveiled today its transformed guest experience that included new guest rooms, recently redesigned as a part of the ongoing reinvention of Marriott Hotels, the signature brand of Marriott International. The hotel is one of numerous hotels within the brand’s portfolio across North America that is introducing this modern and sleek design. The unexpected look for the Marriott provides an elevated experience that today’s travelers’ want and need.

“We want our guests to experience forward-thinking, aesthetically pleasing spaces that help foster their inventive nature,” said Matthew Carroll, vice president, Marriott Hotels. “Marriott Hotels has consistently pushed the boundaries of innovation in travel to create experiences that inspire and push our guests’ creativity. The Kansas City Marriott Country Club Plaza is a unique destination hotel and has accomplished this and more.”

The elevated sense of arrival begins with spectacular exterior illumination that puts a spotlight on the first impression and welcome experience. The check-in/check-out process has also been changed to allow guests the flexibility to check-in/check-out from their mobile devices.

The reimagined rooms offer a spacious and upgraded look complete with tailored solutions. Based on consumer insights, locally-inspired accents are reflective of Kansas City architecture and museums. The work surface provides flexibility to freely move and use technology wherever the guest desires. Bathtubs have been replaced with deluxe walk-in showers and spa-like lighting to provide a relaxed and upgraded bath experience.

“Inspired by a new generation of travelers, our transformed hotel blends style and function that provides guests with the space to explore and expand their creativity,” said General Manager, Brett Ellison. “Creative in approach and innovative in design, we are excited to welcome guests to the elevated experience at the new Country Club Plaza.”

Meeting and catering areas have also been reimagined and expanded to over 18,000 sq. ft. providing a functional space for memorable weddings, corporate events and signature celebrations. An additional 2,300 sq. ft. of meeting space was incorporated, which includes a new “Plaza Terrace” event space featuring a spectacular view of the Country Club Plaza and an event room adjacent to the second floor conference and event spaces named “Hyde Park.”

Other enhancements to the hotel include the Marriott Hotels Greatroom lobby – a stylish hub of the hotel that serves as a great social gathering place for guests to connect (or disconnect) after a busy day of business meetings, shopping or city exploration. Along with the Greatroom, the hotel transformed the Concierge Lounge, an exclusive area reserved for Elite and Club paying members with perks, including a range of complimentary food and premium beverage options, including breakfast and refreshments, as well as free Wi-Fi, printing and power supplies to ensure uninterrupted productivity for business travelers.

The hotel is situated in the heart of Kansas City, in the Country Club Plaza area and adjacent to the trendy Westport historic neighborhood. Just four miles south of Downtown, the Power & Light District, Sprint Center and Kansas City Convention Center, the hotel puts guests in the middle of the city’s sophisticated dining, entertainment and shopping scene. The award-winning Kansas City Marriott Country Club Plaza is owned by Carey Watermark Investors and operated by a subsidiary of Interstate Hotels & Resorts under license from Marriott International, Inc. or one of its affiliates.

About Kansas City Marriott Country Club Plaza

The Kansas City Marriott Country Club Plaza is an award-winning full service hotel situated in the heart of Kansas City on Country Club Plaza, providing guests access to the best shopping, dining and entertainment the City has to offer. Having went through a design transformation, the Kansas City Marriott Country Club Plaza now features refreshed guest rooms, public areas and event spaces that invoke a contemporary feel reflective of the local community and maintain the Marriott brand appeal, traditions and values. For more information or to book a stay, please visit, http://www.marriott.com/hotels/travel/mcipl-kansas-city-marriott-country-club-plaza

About Marriott Hotels

With 500 hotels and resorts in more than 50 countries around the world, Marriott Hotels is evolving travel through every aspect of the guest’s stay, enabling the next generation to Travel Brilliantly. Boldly transforming itself for mobile and global travelers who blend work and play, Marriott leads the industry with innovations, including the Greatroom lobby and Mobile Guest Services that elevates style & design and technology. All Marriott hotels participate in the award winning Marriott Rewards frequent travel program that allows members to earn hotel points or airline miles for every dollar spent during each stay. For more information, visit www.MarriottHotels.com.

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.