Acquisitions & Hotel Openings

Marriott Courtyard Hotel Becomes the First Branded Hotel in Bonaire

KRALENDIJK, BN. December 15, 2016 – Courtyard by Marriott Bonaire has officially announced its opening, marking the first international hotel brand to have a presence on the island. The 140-room property, conveniently located less than a quarter mile from the island’s airport and five minutes from Downtown Kralendijk, opens with rates from $159.00 and a Marriott Rewards member offer of 10% off plus 2,000 bonus reward points.

The Courtyard by Marriott Bonaire will cater to leisure consumers as well as the business traveler with three meeting spaces totaling just over 2,700 square feet. Additional guest amenities include a state-of-the-art fitness center, infinity pool, and BLT Grille - an American steakhouse, with an onsite dive center scheduled to open in early 2017. Also featured is Courtyard by Marriott’s signature state-of-the-art lobby flexible space, free Wi-Fi and easy access to the latest news, weather and airport conditions via GoBoard technology.

“The Courtyard now provides an accommodation option that complements the experience to be found in Bonaire. The appeal of this island is in its natural beauty. The untouched beaches, pristine and world-renowned diving, land and water adventures, and its position outside the hurricane belt are just the first few highlights that come to my mind,“ said General Manager Koen Hietbrink. “Bonaire is often overlooked, but those who are in the know will find an affordable and one-of-a-kind Caribbean escape.”

Building design for the hotel was lead by Coleman Partners Architects LLC, who have extensive experience working with Marriott brands, including the Ritz Carlton in both Aruba and New Orleans, Renaissance Curacao and more. Rooms, designed in neutral shades with pops of color pulled from a spectrum of blues, offer Courtyard’s CYnergy design and décor.

“By providing a unique design, and both recreational activities and business capabilities, the Courtyard by Marriott Bonaire is a perfect spot to work and ideal launch point for play,“ Hietbrink added.

With non-stop flights out of Newark, Houston and Atlanta, the destination is easily accessible, located less than a hundred miles off the north coast of South America.

For more information about the Marriott Courtyard in Bonaire or to book, visit www.marriott.com/BONCY.

About Marriott International Caribbean and Latin America (CALA)

Marriott International opened its first international hotel in the region, the Paraíso in Acapulco, Mexico, in 1969. Marriott International CALA began operations in 1990 with the openings of the 450-room CasaMagna Marriott Cancun Resort and the 433-room Marriott CasaMagna Marriott Puerta Vallarta Resort & Spa, both in Mexico. Marriott International’s presence in the CALA region is represented by more than 200 hotels in 33 countries and territories, offering more than 49,000 rooms and spanning 20 lodging brands: The Ritz-Carlton®, The Ritz Carlton Residences®, St. Regis®, W®, JW Marriott®, The Luxury Collection®, Marriott Hotels®, Westin®, Le Méridien®, Renaissance® Hotels, Sheraton®, Marriott Executive Apartments, Autograph Collection® Hotels, Tribute Portfolio™, Courtyard®, Four Points® by Sheraton, Fairfield Inn & Suites®, Residence Inn®, AC Hotels by Marriott®, and Aloft®. The company also operates award-winning loyalty programs: Marriott Rewards®, which includes The Ritz-Carlton Rewards®, and Starwood Preferred Guest®. In addition, Marriott Vacation Club International, Marriott's timeshare ownership division, offers three resorts in two countries. The company expects to have more than 250 hotels by 2017 across 20 lodging brands in 33 countries and territories.

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.