Appointments & Promotions

Warwick Denver Hotel Names Jean Claude Cavalera Exec Chef

From the Riviera to the Rockies to Randolph’s

June 29, 2011 - Jean Claude Cavalera is bringing classic training in his native France and two decades of experience in the Rocky Mountains’ culinary scene to a new post as Executive Chef at Warwick Denver Hotel. Cavalera will oversee the culinary team of the award-winning Randolph’s Restaurant and Bar, along with all banquet and catering services.

For the past 20 years, Cavalera owned a popular four-star restaurant in the Grand Lake, Colorado area featuring upscale European dining. He also owns Timberline Smoking Company in Grand County, Colorado, which produces smoked salmon for hotels and restaurants throughout the state. New recipes created for Warwick Denver will marry the finest local Colorado product with a strong European sensibility. New dinner items have already been introduced and new banquet menus reflecting the cuisines of world-class cities are being developed.

“Warwick Hotels are truly an international brand, with our headquarters in Paris and more than 50 hotels around the globe,” said Cole Mansfield, general manager. “We have great chefs throughout the world, and Jean Claude is certainly qualified to join those ranks. He combines two distinctive repetoirs, from traditional Continental dining to the tastes of the Rocky Mountain region, which makes him a very unique culinary voice.”

Since coming to the U.S., Cavalera lead culinary teams for five-star luxury hotels on both coasts, including the cities of San Diego, Laguna Niguel, Georgetown and Boston. While in Boston, Cavalera worked with and became a friend of the legendary Julia Child. Cavalera graduated from culinary school in Nice on the French Riviera and served as a chef in the French army before becoming private chef to a wealthy private citizen. He worked at major hotels in Monte Carlo and at the Savoy in London.

About Warwick Denver Hotel/Randolph’s Restaurant and Bar

Warwick Denver Hotel (www.warwickdenver.com) at 1776 Grant offers the most spacious accommodations in downtown Denver, 10,000 square feet of flexible meeting space and an ambiance of comfortable luxury combined with gracious personal service. Randolph’s Restaurant and Bar (www.randolphsdenver.com) is open for breakfast, lunch, dinner and Sunday brunch, with an all-day dining menu available in the bar.

About Warwick International Hotels

WIH was founded in 1980 with the purchase of Warwick New York, a hotel originally built by William Randolph Hearst for his Hollywood friends. The WIH Group now includes more than 50 prestigious Hotels, Resorts & Spas worldwide, located in city centres and resort destinations in the United States, Caribbean, Europe, Middle East, Africa, Southeast Asia, South Pacific and Bali. More details available at: www.warwickhotels.com.

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.