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HotelExecutive.com Video Spotlight

Online Hotel Industry Insights on Executive Leadership.

Les Clefs d'Or World Leadership Series: Virginia Casale, President, U.I.C.H. Les Clefs d'Or and Madeline Calon, Chef Concierge, Sr. James's Hotel and Club, is interviewed by Roberta Nedry, President, Hospitality Excellence

Ms. Casale and Ms. Calon talk about the final moments of the extremely successful London Congress, highlights that the over 600 concierges in attendance experienced and the service excellence impact of today's Les Clefs d'Or Concierges.

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Peggy Borgman
Roberta Nedry
John Poimiroo
Arthur Weissman
Coming Up In The June Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Sustainable Development: Principles and Best Practices
Sustainability is now a daily topic that affects every facet of hotel development and operations. As hotelier Hervé Houdré recently noted "The goal of Sustainable Development is clearly to secure economic development, social equity, and environmental protection. As much as they could work in harmony, these goals sometimes work against each other". In the June Hotel Business Review, some of the industry's most recognized sustainable development experts come together to identify emerging trends and discuss how sustainability is currently affecting the hotel industry. Each author presents the most important aspects of sustainable development of much interest to hotel owners, operators, investors and developers. We include perspectives and case studies on best practices from leading hotel groups and other industry players.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"300,000 Rooms Complete, 15,700,000 to Go"
"Destination Earth: A Customized Approach to Sustainability"
"Why This New Standard is Going to change Hotel Energy Management Forever?"
"How Two Major Hotel Companies are Turning Sustainability into Tangible Business Advantage"
PLUS: Green Certification - Development & Investment Outlook - Case Studies - Green Design – Sustainable Development Strategies - Green Luxury - CSR Programs - Green Facility Management