Agilysys Announces Beta Site for Next-generation PMS
BOCA RATON, FL, June 23, 2008. Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative IT solutions, including specifically-designed hospitality software solutions, has announced the beta site for Guest 360^0TM, the company's next-generation property management solution. Guest 360^0, which was recognized as 'Best New Technology' at HITEC 2007, is on schedule for beta testing in November 2008 with Hutton Hotel in Nashville, Tenn., a 250-room upscale property developed and managed by Amerimar Enterprises, Inc.
"We are excited about this new technology from Agilysys and look forward to implementing it," said Steven P. Andr'e, general manager at Hutton Hotel, which is scheduled to open in early 2009. "Guest 360^0 is not just another property management system. It will enable us to actually anticipate guest needs. We want to stand out from the crowd by providing a flawless guest experience, and we are confident this solution will help us achieve that goal."
Guest 360^0 is an open database and cross-platform property management system that utilizes Services-Oriented Architecture (SOA) to provide a highly scaleable and flexible solution for hotels and resorts of all sizes as well as multi-property operations. SOA enables Guest 360^0 to be tailored to a hotel's business processes and allows for flexible integration with other software solutions. Features of Guest 360^0 include: an attributes-based, flexible inventory engine; an innovative offer and rating system; and Guest Hub, a centralized repository for guest profiles, including history, itineraries, interests and preferences. The result is a solution that provides a true 360 degree view of the guest.
Guest 360^0 was based on key functionality found in current Agilysys property management solutions, user recommendations, and industry trends, such as guest-oriented reservation management. The system's intuitive features move beyond traditional property management to assist in predicting guest preferences and make suggestions based on guest recognition designed to increase revenue and profitability.
"Guest 360^0 goes beyond just tracking reservations and performing check-in and check-out," said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. "By capturing guest events, information and preferences, the system enables hotels to truly know their guests and realize a competitive advantage. Guest 360^0 takes property management to a new level of effectiveness with innovative technology that addresses the areas that matter most to our customers and their guests."




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