Business & Finance

MFHA Hosts First New Orleans Career Enhancement Symposium

"Face the Challenges: Building a Future"

NEW ORLEANS, LA, August 24, 2006. Celebrating its 10th Anniversary, the Multicultural Foodservice and Hospitality Alliance (MFHA), a non-profit organization promoting the economic benefits of diversity in the industry, will host a mini-conference in New Orleans October 4 - 5, 2006. Held at The Sheraton New Orleans Hotel, the first New Orleans Straight Talk Career Enhancement Symposium will offer workshops and information sessions aimed at maximizing the potential of mid-level managers. Welcome ceremonies will be led by Leah Chase, co-owner and renowned chef at New Orleans' famous "Dooky Chase" restaurant, and Gerry Fernandez, President and Founder of MFHA. The curriculum of this 2-day event will offer practical communication tools and guides on the art of cultivating multicultural talent and the initiating and leveraging of employee affinity groups. The symposium will also provide essential professional development and educational information through a variety of speakers, panelists and interactive discussions.

"The foodservice and hospitality industry in New Orleans continues to face a variety of challenges as a result of Hurricane Katrina. Just one of those challenges is the rapidly changing composition of the New Orleans workforce following the storm. Thus, it is now more important than ever that multicultural workplace training be implemented not only to bridge communication with the Hispanic community but to also encourage and develop African Americans and other minorities to grow from hourly employees to industry and civic leaders," stated Gerry Fernandez, MFHA founder and president.

The October seminar is a "must attend" for mid-level managers and directors of color, non-minority executives working in diversity-rich settings and other professionals interested in creating a diverse workplace through the development of minorities. Attendance at the Symposium is on a first-come, first-serve basis and is limited to 300 persons. The cost to register is $250 per person and can be done by visiting www.mfha.net. Registration is open now. For more information on the Straight Talk Career Enhancement Symposium in New Orleans including a complete agenda, visit www.mfha.net.

Coming Up In The October Online Hotel Business Review




{300x250.media}
Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.