Eco-Friendly Practices
Sanjay Nijhawan
  • Eco-Friendly Practices
  • Essential Practices in International Expansion
  • International expansion is fast becoming a priority for companies of every size. The decision to extend operations beyond domestic borders is not without challenges, but the potential payoffs are enormous. Factors include intense competition, a desire to reduce dependence on a single market and its economy, and the customer demand for a reassuring brand presence in markets they travel to. Whatever the motivation for international expansion, there are a number of key practices that all organizations should observe to successfully enter a market. Read on...

Tina Stehle
  • Eco-Friendly Practices
  • Going Green: How Document Management Saves Time, Money and the Environment
  • In the current economy, hospitality providers are increasingly seeking ways to boost productivity and streamline operations. At the same time, they are trying to become more environmentally responsible. A document management system can help hotels achieve all of these goals and more. Best of all, most hotels that implement a document management solution realize a fast return on investment due to both direct and indirect cost savings. If you're still using a traditional paper-based filing system, it's time to consider the transition to electronic document management. Following are six top reasons to implement a paperless solution at your property. Read on...

Jim Poad
  • Eco-Friendly Practices
  • Energy Policy and Your Business: Prepare Now for Change
  • National climate and energy policy has been batted around for the last several years. In 2009, Obama introduced a plan to cap carbon emissions and spend $15 billion on R&D in the clean energy space, but it was met with heated resistance. In early 2010 legislators went back to the drawing board, and created a new draft of an energy bill. Very little has been disclosed about the contents of the bill. However, we do know that it aims for a 17 percent reduction of 2005's levels of climate-altering gases by 2020. So why should hoteliers prepare themselves for effects of climate legislation? Read on...

Arthur Weissman
Sam Small
  • Eco-Friendly Practices
  • Designing and Building Big with Sustainable, Code-Certified, Structural Bamboo
  • Bamboo is one of, if not the fastest growing plant on earth and wherever it grows it's been used as building material for as long as humans have been building. But now that it's been certified that properly treated Structural Bamboo meets international building codes, bamboo has become one of the fastest growing structural building materials in the worldwide sustainable construction industry. The largest modern bamboo building built so far: 55,200 Sq Ft. The International Code Council (ICC) certified in 2004 that Structural Bamboo Poles produced by Hawaii-based Bamboo Technologies comply with International Building Code (IBC), International residential Code (IRC) and Uniform Building Code (UBC) standards and since then over 100 building-code compliant bamboo structures used as homes and vacation resorts have been pre-fabricated and shipped from the BT factory in Viet Nam to be re-assembled on sites all around the world. Read on...

Roger G. Hill
  • Eco-Friendly Practices
  • A New Era of Eco-mmodations - The Business Case for Going Green
  • After inconveniently learning a few truths and watching celebrities roll up to red carpets in fuel-efficient hybrids, it seems everyone is going green these days. But some of the best and most effective environmental efforts are being embraced by the hotel and lodging industries. Not only do hotels feel the pressure to implement eco-friendly steps that go beyond simply allowing guests the option of reusing their linens and towels, it's apparent they must take measures to accommodate more and more guests who are specifically seeking out the hotels that have gone green. Some celebrities - from Andy Dick to Woody Harrelson - have even designed their own eco-friendly suites. And some hotels, such as 70 Park Avenue in New York City, are even starting to implement their own eco-concierge, on hand to recommend eco-friendly ways of getting around the city or give directions to the local organic restaurant. Read on...

Arthur Weissman
  • Eco-Friendly Practices
  • Sustainable Pest Management
  • Every property has to control pests such as insects or rodents, but you want to do so in a way that doesn't compromise the health and aesthetic quality of the environment you create for the benefit of your guests. In particular, the concern is that potent, toxic chemical pesticides may very well eliminate a pest problem but create a human health or environmental problem. Having your guests become ill - or suspect that they may - is not a good alternative to their finding a roach in their rooms. On the other hand, you want to ensure that pests are not part of your guest experience, so you must find an effective as well as safe way of controlling or eliminating them. The environmentally preferred way is through Integrated Pest Management (IPM), which is offered by some major hotel service providers. This article will describe the fundamentals of IPM and what to specify from your service provider. Read on...

Steve Kiesner
  • Eco-Friendly Practices
  • Taking the Energy Star Challenge
  • You know that getting more value from your energy dollar is always important. The lodging industry spends over $5.5 billion per year on energy. That is a lot room for potential savings. And greater profitability. The need to improve your electric energy efficiency is especially important. Electricity is an amazing energy source, and demand for it today is at record levels. Looking ahead 25 years, the nation's population is anticipated to grow by 23 percent. The country's GDP is projected to double in that time. And both events lead experts to predict that electricity use will grow 40 percent by 2030. One way that hotels can improve their overall energy efficiency is by taking the ENERGY STAR Challenge Read on...

Steven Ferry
  • Eco-Friendly Practices
  • News Alert: Riding the Codex Wave
  • Kiss goodbye to the products your spa sells, or even vitamins from the supermarket. Codex Alimentarius is Latin for "laws governing what people may put down their throats" - and by extension, manufacture, sell, discuss, and possess on the subject. The requirements of Codex Alimentarius will come into full force worldwide on 31 December, 2009. Each country involved in a trade dispute under the aegis of the World Trade Organizaton, will automatically lose its case if it is not compliant with Codex Alimentarius, irrespective of the merits of the case it is disputing. This is forcing every country to align its national/state laws with Codex. Read on...

Steve Kiesner
  • Eco-Friendly Practices
  • Voluntary Actions, Not Mandatory Caps Needed for Climate Change Issue
  • With the U.S. Senate expected to consider the 'Climate Stewardship and Innovation Act of 2005' and other bills this summer that address the global climate change issue, every hotel executive should be paying attention. The 'Climate Stewardship and Innovation Act', being offered by Senators McCain (R-AZ) and Lieberman (D-CT), would cap the nation's carbon dioxide (CO2) emissions at year 2000 levels by 2010. To do that, it would impose limits on how much CO2 the economy could produce in activities such as generating electricity, refining and importing transportation fuels, and manufacturing. Putting a mandatory cap on the country's CO2 emissions would lead to higher energy bills for you, and it would also most likely put a cap on the economy as a whole, which would slow down your guest traffic as well. According to the U.S. Energy Information Administration (EIA), here's what could happen if the McCain/Lieberman bill was passed... Read on...

Mike Sawchuk
  • Eco-Friendly Practices
  • Avian Flu: What we have learned from SARS
  • In November 1997, a terrorist attack in the ancient city of Luxor, Egypt, took the lives of sixty-eight people and left scores more injured. However, the deaths and injuries caused by the attack were just the beginning of the problems it caused Egypt. Tourism, the lifeblood of the country, went into a tailspin, resulting in mass numbers of hotel- and restaurant-related workers losing their jobs in a country that already has chronic high unemployment. A few months later, realizing just how much the incident was affecting business and the economy, Egypt started a $4 billion marketing campaign to woo visitors back. In addition, they dramatically stepped up security throughout the most visited sections of the country. In effect, the country is still reeling from the incident and its impact on the tourist industry. Just imagine what would happen if something even more serious were to happen in Egypt or any other country in the world-such as the spread of H5N1 avian flu. Read on...

Steve Kiesner
  • Eco-Friendly Practices
  • Time for Energy Efficiency to Take Center Stage
  • The country's steadily growing demand for energy will continue to present challenges for legislators, both at the federal and state levels. Two energy-related issues in particular-rising prices and global climate change-will demand innovative and bipartisan solutions. The nation's electric utilities believe that a key component of these solutions will be an expanded commitment to energy efficiency. We are working with the new Congress and with state legislators and regulators to broaden the role that energy efficiency plays in addressing these issues. We are encouraging the hotel industry, and all sectors of the economy, to join in this effort. Read on...

Bruce Fears
  • Eco-Friendly Practices
  • It's Easy Being Green: Choices Expand for Environmentally Friendly Meetings
  • As "green" options in the meeting and conference industry expand, environmentally conscious event planners, organizers and companies are finding that going "green" not only helps save the planet and resources, but also offers a wealth of other benefits and advantages. If you've ever considered having a "green meeting," or pondered the advantages of holding a conference or training session at an environmentally conscious conference center, there are a few things to consider before going "green." As the following questions and answers demonstrate, green meetings can help save the planet and yield real rewards for your attendees and your budget. Read on...

Mike Sawchuk
  • Eco-Friendly Practices
  • Trends in Carpet Cleaning Chemicals
  • When it comes to most facilities, including hotel properties, hard surface floors and carpets can make a first-and lasting-impression. Glistening floors and clean and spotless carpets tell the visitor and hotel guest that this is a clean, well-maintained property. And when it comes to carpet cleaning, this can be more complicated because there are so many different methods to clean carpets, types of soils and fibers, an entire spectrum of carpet cleaning machines and extractors, as well as cleaning chemicals. A first step in clearing the confusion usually starts with a better understanding of the different types of chemicals now available for cleaning carpets and how to properly use them. Read on...

Steve Kiesner
  • Eco-Friendly Practices
  • One New Year's Resolution That Always Makes Sense
  • With the price of natural gas predicted to be lower this winter than last year, you may be tempted to take your eye off the energy bill for a moment. Don't. The smart hotel executive knows that the search for ways to get more value from every dollar spent on energy-both natural gas and electricity-never takes a break. For the New Year, dedicate one of your resolutions to becoming more energy efficient. You'll find the payoff to be greater profitability for your company all year round. Read on...

AUGUST: Food & Beverage: Multiplicity and Diversity are Key

Paul Hancock

Vegetables are no longer served as garnishes or accompaniments but, center stage in the dining scene in this day. Plate design and bold flavors are more paramount than ever. The “wow” effect is in full effect. Guests are more eager to try something new more than ever before. It is entertainment, so it has to be great and throughout the dining experience. There is a cultural shift happening right in front of our eyes with vegetables. Vegetables have been the unsung heroes of the plate for many decades. That is changing. Read on...

Robert  Hood

What does a restaurant look like in 2017? To define what a restaurant is is a difficult process and not an easy thing to do considering that foodservice has evolved so much and comes in so many shapes and sizes. In 2017 restaurants are not even defined for having chairs or tables for diners or even want diners to stay after the point of food purchase and the sale is completed. This is the world of the ‘QSR’ or ‘Quick Service Restaurant’ and since it arrived it has changed restaurant culture, our food service experiences on an almost daily basis, and begs the question ‘is QSR the new fine dining?’ Read on...

Chris Ferrier

Many hotels are overwhelmed by the thought of putting together a ‘buy local’ or ‘farm-to-table’ culinary program when they also have to serve many guests. Where do you start? Should chefs contact all the local farms, breweries, wineries, fish mongers, meat and poultry farms in their area? Should they visit each farm? Many years ago, this was what we did; but with 1,200 meals to prepare, often we would clear out the farmers’ goods and still not have enough for what we needed. Read on...

Bobby Martyna

A key trend in hotel development is making the hotel lobby a destination for guests. Where in the past, the focus was primarily on the guest room, moving forward, brands and independents are looking to transform the lobby into a space where guests can socialize, work, snack and dine. In order for the lobby destination to be both compelling and memorable, the retail design, visual merchandising and food selection need to convey what is special about the location and must work together to deliver a surpassing guest experience. Read on...

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.