Mr. Vitale

Richard Vitale

General Manager Food & Beverage

Hotel Monteleone

Richard Vitale serves as general manager of the Carousel Bar and the Criollo Restaurant and Lounge inside the historic Hotel Monteleone in New Orleans.

Mr. Vitale received an International Business Management/Finance degree from Western Illinois University and continued his education with James Cook University in Australia and Penn State University’s F&B management training program. He is pursuing an F&B master certificate program with Cornell University.

Mr. Vitale was most recently director of beverage at Wild Horse Pass Resort and Casino in Phoenix, Arizona. His responsibilities included 8 bars and lounges, a Las Vegas style nightclub, a 1400 seat concert venue and the beverage relationship with two franchise operations, Shula’s Steakhouse and Ling and Louie’s. He was part of the opening team for Intercontinental Montelucia Resort in Paradise Valley, Arizona, where he served as assistant general manager. While there, Mr. Vitale was responsible for the day to day operations of the resort’s featured outlet, specializing in authentic cuisine from southern Spain.

Previous to that, Mr. Vitale was restaurant manager at T. Cook’s, the upscale dining facility at Royal Palms Resort & Spa in Phoenix. Mr. Vitale also worked as restaurant director at Ross Bridge Golf Resort & Spa in Birmingham, Alabama, and as assistant restaurant manager at The Breakers in Palm Beach Florida, as well as in several capacities at Hyatt Hotels and Resorts in Chicago. Like most dedicated F&B professionals, Mr. Vitale’s career began when he worked as a server at Oystercatchers and Armani’s, the two high-end specialty restaurants at Grand Hyatt Tampa Bay in Tampa, Florida.

Mr. Vitale can be contacted at 504-523-3341 or rvitale@hotelmontelone.com

Coming Up In The September Online Hotel Business Review




{300x250.media}
Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.