Mr. Allender

Robert Allender

Founder

Energy Resources Management

Robert Allender is adviser to the hotel industry on energy management excellence, a role he been filling since 1992.

These over 20 years of advising boards, senior management, and aspiring hotel owners on the part that energy management excellence can play in their fortunes has resulted in Mr. Allender becoming one of Asia’s most well regarded energy management experts and sustainability thought-leaders.

His company, Energy Resources Management has developed proprietary tools which allow clients to extract maximum value from every dollar they spend on energy, and to move beyond thinking of energy as a cost to be minimized and instead treating it as a resource to be managed.

As a former hotelier (six years with Westin back in the days when it was Western International Hotels) and the first Australian to graduate from the Hotel School at Cornell) Mr. Allender has been able to tailor services that deliver exactly what a specific hotel needs by incorporating each hotel’s unique technological, financial, operational, contractual, and managerial profile.

Leading his company’s drive into an expanding suite of services including sophisticated hotel-industry-specific energy management maturity assessments, energy management road-map creation, and tools to turn energy management excellence into a brand asset, Mr. Allender’s work has resulted in clients producing tens of millions of dollars of fresh profit and brand value.

Mr. Allender contributed a number of entries to the International Encyclopedia of Hospitality Management, edited by A Pizam and published by Elsevier, and later to the similarly arranged International Dictionary of Hospitality Management. He has also taught the Macquarie Graduate School of Management masters degree course on Hospitality Property and Facilities Management.

Please visit http://www.hotel-energy.com for more information.

Mr. Allender can be contacted at +852-2528-2285 or allender@hotel-energy.com

Coming Up In The July Online Hotel Business Review




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Feature Focus
Hotel Spa: Measuring the Results
As the Hotel Spa and Wellness Movement continues to flourish, spa operations are seeking new and innovative ways to expand their menu of services to attract even more people to their facilities, and to and measure the results of spa treatments. Whether it’s spa, fitness, wellness meet guest expectations. Among new developments, there seems to be a growing emphasis on science to define or beauty services, guests are becoming increasingly careful about what they ingest, inhale or put on their skin, and they are requesting scientific data on the treatments they receive. They are open to exploring the benefits of alternative therapies – like brain fitness exercises, electro-magnetic treatments, and chromotherapy – but only if they have been validated scientifically. Similarly, some spas are integrating select medical services and procedures into their operations, continuing the convergence of hotel spas with the medical world. Parents are also increasingly concerned about the health and well-being of their children and are willing to devote time and money to overcome their poor diets, constant stress, and hours spent hunched over computer, tablet and smartphone screens. Parents are investing in wellness-centric family vacations; yoga and massage for kids; mindfulness and meditation classes; and healthy, locally sourced, organic food. For hotel spas, this trend represents a significant area for future growth. Other trends include the proliferation of Wellness Festivals which celebrate health and well-being, and position hotel spas front and center. The July issue of the Hotel Business Review will report on these trends and developments and examine how hotel spas are integrating them into their operations.