Mr. Shiekh

Zia Shiekh

CEO

Svenska Hotels

Zia Shiekh has a very successful track record of building a $100 million multi-national business from scratch and growing it to an operation of over 2,000 employees with 40% profit margins. Born and brought up in Stockholm, Sweden, Mr. Shiekh has studied, worked, built businesses and supported customers across North America, Europe and Asia-Pacific.

With background in investment banking working with Morgan Stanley, Mr. Shiekh led and established an international call centre and business process outsourcing (BPO) company, Infowavz International, in April 2000 with financing from India’s largest venture capital fund, ICICI Ventures. In 4 years, he helped build Infowavz into one of India’s leading BPOs with blue-chip clients, including Microsoft, Louis Vuitton, Nordic Track, AT&T, HP, IBM, Dell, Daimler Benz and BT, amongst others.

In April 2004, Mr. Shiekh successfully provided an exit to ICICI through a strategic sale to Stream, a global BPO company headquartered in Dallas, Texas, USA, backed by Miami-based private equity firm, HIG Capital, with over $2 billion in assets under management. Over the next five years, Mr. Shiekh turned around the loss-making Indian operations of Stream into a highly profitable organization of over 2,000 people spread across multiple locations in India, Malaysia, Philippines, Taiwan and Japan.

In July 2008, Mr. Shiekh helped take Stream public with listing on the American Stock Exchange after which he sold his shareholding and exited Stream in April 2009 to focus on establishing a premier, high-end 5-star boutique hotel chain – Svenska Hotels.

Mr. Shiekh has a Masters degree in Finance and an MBA from the London Business School and the University of Chicago’s Booth School of Business. He has also done executive programs in hospitality at the Cornell Hotel School, Cornell University, Ithaca, New York, USA.

Svenska Design Hotels are a collection of modern boutique 5-star hotels in India based on Swedish design philosophy and contemporary European styling with clean lines and minimalist interiors. Svenska offers trend-setting concepts and chic design elements combined with signature service and personalized hospitality, creating truly memorable experiences for its discerning guests. Svenska is a lifestyle product, with hotels located in prime city centre areas or business districts, catering to every need of sophisticated luxury travellers, whether on business or pleasure. All Svenska Hotels have smart international staff handpicked from locations around the globe, who are then carefully trained in Asian hospitality to provide guests with a refined and tailored experience that is beyond 5-star.

Beyond its first two hotels in India in Mumbai and Bangalore, Svenska has aggressive expansion plans across multiple Indian states, including New Delhi, West Bengal, Rajasthan, Andhra Pradesh, Kerala, Chhattisgarh and Uttarkhand, with a 10-year vision for Year 2020 with 20 new hotels being launched across India and overseas.

Mr. Shiekh can be contacted at +91-22-44310000 or zshiekh@svenskahotels.com

Coming Up In The September Online Hotel Business Review




{300x250.media}
Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.