Mr. Mattler

Bob Mattler

Managing Director

Pace Equity

Bob Mattler joined PACE Equity in 2015 and is Managing Director of Michigan. PACE Equity is the leading national turnkey PACE project developer and funder in the country. PACE Equity is also the leader in utilizing PACE in hospitality projects.

Bobís passion and practice involves assisting a wide variety of developers and building owners to access PACE financing. His current projects include a ground up construction senior living center, adaptive reuse of an old industrial building and a major infrastructure upgrade of a large hospital.

As a new economic development tool in Michigan, Bob is helping to open PACE financing to a variety of asset classes, for profit and non-profit entities, bankers, lawyers, brokers and the Michigan commercial real estate industry in general. Combining real property legal skills, commercial real estate brokerage experience and almost ten years of involvement with the local chapter of the United States Green Building Council (USGBC) and its green LEED certification, Property Assessed Clean Energy (PACE) is the means to which Bob helps property owners and developers achieve their property business objectives. Among the highlights of his professional career of helping commercial property owners add value to their buildings includes almost twenty five years as an attorney, property tax consultant and leasing specialist with a boutique retail brokerage firm in the metropolitan Detroit area. Much of Bobís recent interaction with the commercial real estate community in Michigan has been to illustrate the business case for maintaining more efficient buildings which leads to a more valuable real estate investment. Information on this new economic development tool is now available in 30+ states and DC.

Please visit http://www.pace-equity.com for more information.

Mr. Mattler can be contacted at 248-762-4370 or bmattler@pace-equity.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining Ė all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. Itís leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. Itís the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.