Mr. Sanfilippo

Matt Sanfilippo

Senior Vice President, Human Resources

The Service Companies

As Senior Vice President of Human Resources at The Service Companies, Matt Sanfilippo oversees 6,000 employees in 40 states and Puerto Rico. Mr. Sanfilippo joined The Service Companies as Director of Human Resources in November 2010.

Prior to joining The Service Companies, Mr. Sanfilippo spent over six years with the world's largest casino hotel company, Caesars Entertainment. While with Caesars, Mr. Sanfilippo held various leadership roles in Human Resources including, Employee Relations Manager, and Human Resources Manager. Mr. Sanfilippo got his start in Human Resources as an HR Generalist at Pinnacle Airlines Corp.

Prior to joining Caesars, Mr. Sanfilippo spent four years proudly serving in the United States Air Force at Nellis Air Force Base in Las Vegas, NV. Throughout his career, Mr. Sanfilippo has earned several recognitions, including the Chairman's Award for Leadership at Caesars Entertainment in January 2009. He was promoted into his current role overseeing all Human Resources functions in May 2015.

Please visit http://www.theservicecompanies.com for more information.

Mr. Sanfilippo can be contacted at 305-681-8800 or matt.sanfilippo@theservicecompanies.com

Coming Up In The September Online Hotel Business Review




{300x250.media}
Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.