Mr. Fistrovich

George Fistrovich

Executive Chef

The Ritz Carlton Naples, Southwest Florida

Chef Fistrovich leads more than 100 culinary professionals and oversees all food and beverage operations and culinary services for the ten dining experiences and group banquets at The Ritz-Carlton, Naples and The Ritz-Carlton Golf Resort, Naples, both located on Southwest Florida’s Paradise Coast. In recognition of his outstanding accomplishments and culinary passion, Chef Fistrovich was honored by The Ritz-Carlton Hotel Company in 2012 with the Award for Culinary Excellence and named Chef of the Year for the Americas.

Chef Fistrovich has more than 21 years of culinary experience, and most recently served as executive chef at The Ritz-Carlton, Key Biscayne where he directed the resort’s three full-service restaurants, exclusive Rum Bar and more than 80 culinary professionals.

His additional experiences in the culinary arts come from his role as executive chef for a number of leading hotels and restaurants from around the world, including The Kerry Centre (Beijing); Harrods (London); The Royal Towers at Atlantis (Paradise Island, Bahamas); The Marina-Mandarin Hotel (Singapore); and The Hayman Island Resort (Great Barrier Reef, Australia).

Chef Fistrovich has also completed a number of advanced culinary learning extensions in venues throughout France, Singapore, London, China, Australia, the Bahamas and Washington, D.C.—as well as core training experiences in the kitchens of New York City’s famed Tavern on the Green, Chicago’s L’Escargot on Michigan, and the renowned Jean-Louis at Watergate in Washington, D.C.

After studying at Chicago’s Washburne Culinary Institute, Chef Fistrovich expanded his education to include advanced curricula at the Culinary Institute of America, International Pastry Arts Center, and Carma Ltd. in Dübendorf, Germany.

Mr. Fistrovich can be contacted at

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.