Mr. Kohlmayr

Klaus Kohlmayr

Chief Commercial Officer

TSA Solutions

As Chief Commercial Officer at TSA Solutions, Klaus Kohlmayr leads the global team in the development and implementation of measurable and sustainable revenue performance enhancing solutions for the hospitality industry. A veteran hospitality executive, his vast industry tenure includes over two decades of experience in building and enhancing revenue management, distribution and pricing strategies and processes for properties and groups throughout North America, Europe, and Asia Pacific.

Before joining TSA, Mr. Kohlmayr served as Senior Director - IDeaS Consulting for IDeaS Revenue Solutions, where he was responsible for launching and growing the revenue management consulting division. He led a team assisting clients in the hospitality and travel sector worldwide in developing, implementing and enhancing best practice revenue optimization, pricing and forecasting strategies and tactics. Prior to that, he held the position of Director of Revenue Management and Hotel Performance for InterContinental Hotels Group, responsible for overseeing and setting revenue optimization and pricing strategies in Asia Pacific across the InterContinental, Crowne Plaza, Holiday Inn and Express by Holiday Inn brands.

A former member of the HSMAI Americas Revenue Management Advisory Board, Mr. Kohlmayr has been heavily involved in the HSMAI organization in APAC and the Americas. He also previously served as a member of the Revenue Management Advisory Board of the Cornell-Nanyang Institute of Hospitality Management, Singapore and was co-creator and facilitator of the annual Revenue Management Roundtable at Cornell-Nanyang.

Mr. Kohlmayr holds a BS in Hotel Management from the Hotel Management School in Villach, Austria, as well as a certificate in Hotel Real Estate Investment and Asset Management from Cornell University. He is based at TSA’s North American headquarters in Minneapolis.

Mr. Kohlmayr can be contacted at 612-840-3301 or Klaus.Kohlmayr@tsa-solutions.com

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.