Mr. Kohlmayr

Klaus Kohlmayr

Chief Commercial Officer

TSA Solutions

As Chief Commercial Officer at TSA Solutions, Klaus Kohlmayr leads the global team in the development and implementation of measurable and sustainable revenue performance enhancing solutions for the hospitality industry. A veteran hospitality executive, his vast industry tenure includes over two decades of experience in building and enhancing revenue management, distribution and pricing strategies and processes for properties and groups throughout North America, Europe, and Asia Pacific.

Before joining TSA, Mr. Kohlmayr served as Senior Director - IDeaS Consulting for IDeaS Revenue Solutions, where he was responsible for launching and growing the revenue management consulting division. He led a team assisting clients in the hospitality and travel sector worldwide in developing, implementing and enhancing best practice revenue optimization, pricing and forecasting strategies and tactics. Prior to that, he held the position of Director of Revenue Management and Hotel Performance for InterContinental Hotels Group, responsible for overseeing and setting revenue optimization and pricing strategies in Asia Pacific across the InterContinental, Crowne Plaza, Holiday Inn and Express by Holiday Inn brands.

A former member of the HSMAI Americas Revenue Management Advisory Board, Mr. Kohlmayr has been heavily involved in the HSMAI organization in APAC and the Americas. He also previously served as a member of the Revenue Management Advisory Board of the Cornell-Nanyang Institute of Hospitality Management, Singapore and was co-creator and facilitator of the annual Revenue Management Roundtable at Cornell-Nanyang.

Mr. Kohlmayr holds a BS in Hotel Management from the Hotel Management School in Villach, Austria, as well as a certificate in Hotel Real Estate Investment and Asset Management from Cornell University. He is based at TSA’s North American headquarters in Minneapolis.

Mr. Kohlmayr can be contacted at 612-840-3301 or Klaus.Kohlmayr@tsa-solutions.com

Coming Up In The July Online Hotel Business Review




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Feature Focus
Hotel Spa: Measuring the Results
As the Hotel Spa and Wellness Movement continues to flourish, spa operations are seeking new and innovative ways to expand their menu of services to attract even more people to their facilities, and to and measure the results of spa treatments. Whether it’s spa, fitness, wellness meet guest expectations. Among new developments, there seems to be a growing emphasis on science to define or beauty services, guests are becoming increasingly careful about what they ingest, inhale or put on their skin, and they are requesting scientific data on the treatments they receive. They are open to exploring the benefits of alternative therapies – like brain fitness exercises, electro-magnetic treatments, and chromotherapy – but only if they have been validated scientifically. Similarly, some spas are integrating select medical services and procedures into their operations, continuing the convergence of hotel spas with the medical world. Parents are also increasingly concerned about the health and well-being of their children and are willing to devote time and money to overcome their poor diets, constant stress, and hours spent hunched over computer, tablet and smartphone screens. Parents are investing in wellness-centric family vacations; yoga and massage for kids; mindfulness and meditation classes; and healthy, locally sourced, organic food. For hotel spas, this trend represents a significant area for future growth. Other trends include the proliferation of Wellness Festivals which celebrate health and well-being, and position hotel spas front and center. The July issue of the Hotel Business Review will report on these trends and developments and examine how hotel spas are integrating them into their operations.