Ms. Tounta

Philia Tounta

Hospitality and Tourism Consultant

Hotelice

Philia Tounta has been working in Tourism sector for 17 years. She has worked in various hotels, travel agencies and unions in Greece and abroad. Ms. Tounta has acquired an MBA Degree in the United Kingdom, a Bachelor Degree in Athens and a Diploma in Tourism. She speaks English, French, Spanish and Italian and she is a member of TIES, HTS, Bedposts, etc. She has attended numerous seminars and workshops concerning Tourism and small business management.

Ms. Tounta currently lives in Athens and she is the General Manager of Apokoros Club Hotel & Villas Craft Deco & Activities in Crete Greece, a Customer Service Officer at Thamiris Hotel(s) Crete, and sales manager at “Crete focus” and “You planet”.

Ms. Tounta is a Hospitality & Tourism consultant for small medium sized hotels (‘Hotelice’), a Tourism Ambassador in Hellenic Tourist Society and she is occasionally speaking in conferences concerning Tourism. Also, she is a freelance author to various online international and local blogs. Often she participates in discussions in Greek Radio Channels and has been interviewed by various journalists from abroad concerning Tourism issues.

Positions currently held: General Manager Apokoros Club Hotel/Villas CraftDeco&Activities Crete Greece Cunstomer Service Manager Thamiris Hotel & Thamirakis Villas Crete Greece Travel&Hospitality Consultant, "Hotelice" Consultants

Ms. Tounta can be contacted at +306939319883 or tounta.philia@gmail.com

Coming Up In The July Online Hotel Business Review




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Feature Focus
Hotel Spa: Measuring the Results
As the Hotel Spa and Wellness Movement continues to flourish, spa operations are seeking new and innovative ways to expand their menu of services to attract even more people to their facilities, and to and measure the results of spa treatments. Whether it’s spa, fitness, wellness meet guest expectations. Among new developments, there seems to be a growing emphasis on science to define or beauty services, guests are becoming increasingly careful about what they ingest, inhale or put on their skin, and they are requesting scientific data on the treatments they receive. They are open to exploring the benefits of alternative therapies – like brain fitness exercises, electro-magnetic treatments, and chromotherapy – but only if they have been validated scientifically. Similarly, some spas are integrating select medical services and procedures into their operations, continuing the convergence of hotel spas with the medical world. Parents are also increasingly concerned about the health and well-being of their children and are willing to devote time and money to overcome their poor diets, constant stress, and hours spent hunched over computer, tablet and smartphone screens. Parents are investing in wellness-centric family vacations; yoga and massage for kids; mindfulness and meditation classes; and healthy, locally sourced, organic food. For hotel spas, this trend represents a significant area for future growth. Other trends include the proliferation of Wellness Festivals which celebrate health and well-being, and position hotel spas front and center. The July issue of the Hotel Business Review will report on these trends and developments and examine how hotel spas are integrating them into their operations.