Ms. Tounta

Philia Tounta

Hospitality and Tourism Consultant

Hotelice

Philia Tounta has been working in Tourism sector for 17 years. She has worked in various hotels, travel agencies and unions in Greece and abroad. Ms. Tounta has acquired an MBA Degree in the United Kingdom, a Bachelor Degree in Athens and a Diploma in Tourism. She speaks English, French, Spanish and Italian and she is a member of TIES, HTS, Bedposts, etc. She has attended numerous seminars and workshops concerning Tourism and small business management.

Ms. Tounta currently lives in Athens and she is the General Manager of Apokoros Club Hotel & Villas Craft Deco & Activities in Crete Greece, a Customer Service Officer at Thamiris Hotel(s) Crete, and sales manager at “Crete focus” and “You planet”.

Ms. Tounta is a Hospitality & Tourism consultant for small medium sized hotels (‘Hotelice’), a Tourism Ambassador in Hellenic Tourist Society and she is occasionally speaking in conferences concerning Tourism. Also, she is a freelance author to various online international and local blogs. Often she participates in discussions in Greek Radio Channels and has been interviewed by various journalists from abroad concerning Tourism issues.

Positions currently held: General Manager Apokoros Club Hotel/Villas CraftDeco&Activities Crete Greece Cunstomer Service Manager Thamiris Hotel & Thamirakis Villas Crete Greece Travel&Hospitality Consultant, "Hotelice" Consultants

Ms. Tounta can be contacted at +306939319883 or tounta.philia@gmail.com

Coming Up In The May Online Hotel Business Review




Feature Focus
Eco-Friendly Practices: The Value of Sustainability
The hotel industry continues to make remarkable progress in implementing sustainability policies and procedures in their properties throughout the world. As a result, they continue to reap the benefits of increased profitability, enhanced guest experiences, and improved community relations. In addition, as industry standards are codified and adopted worldwide, hotels can now compare how their operations measure up against their competitors in terms of sustainable practices and accomplishments. This capacity to publicly compare and contrast is spurring competition and driving innovation as hotels do not wish to be left behind in this area. Water management and conservation is still a primary issue as population growth, urbanization, pollution and wasteful consumption patterns place increasing demands on freshwater supply. Water recycling; installing low-flow fixtures; using digital sensors to control water usage; and even harvesting rainwater are just a few things that some hotels are doing to preserve this precious resource. Waste management is another major concern. Through policies of reduce, reuse and recycle, some hotels are implementing “zero-waste” programs with the goal of substantially reducing their landfill waste which produces carbon dioxide and methane gases. Other hotels have established comprehensive training programs that reinforce the value of sustainability. There is employee engagement through posters and quizzes, and even contests are held to increase innovation, sensitivity and environmental awareness. Some hotels are also monitoring a guest’s energy usage and rewarding those who consumed less energy with gifts and incentives. The May issue of the Hotel Business Review will document how some hotels are integrating eco-friendly practices into their operations and how they and the environment are benefiting from them.