Ms. Tounta

Philia Tounta

Hospitality and Tourism Consultant

Hotelice

Philia Tounta has been working in Tourism sector for 17 years. She has worked in various hotels, travel agencies and unions in Greece and abroad. Ms. Tounta has acquired an MBA Degree in the United Kingdom, a Bachelor Degree in Athens and a Diploma in Tourism. She speaks English, French, Spanish and Italian and she is a member of TIES, HTS, Bedposts, etc. She has attended numerous seminars and workshops concerning Tourism and small business management.

Ms. Tounta currently lives in Athens and she is the General Manager of Apokoros Club Hotel & Villas Craft Deco & Activities in Crete Greece, a Customer Service Officer at Thamiris Hotel(s) Crete, and sales manager at “Crete focus” and “You planet”.

Ms. Tounta is a Hospitality & Tourism consultant for small medium sized hotels (‘Hotelice’), a Tourism Ambassador in Hellenic Tourist Society and she is occasionally speaking in conferences concerning Tourism. Also, she is a freelance author to various online international and local blogs. Often she participates in discussions in Greek Radio Channels and has been interviewed by various journalists from abroad concerning Tourism issues.

Positions currently held: General Manager Apokoros Club Hotel/Villas CraftDeco&Activities Crete Greece Cunstomer Service Manager Thamiris Hotel & Thamirakis Villas Crete Greece Travel&Hospitality Consultant, "Hotelice" Consultants

Ms. Tounta can be contacted at +306939319883 or tounta.philia@gmail.com

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.