Mr. Flynn

Scott Flynn

Founder & CEO

Best Corporate Events, LLC and SmartHunts, LLC

Scott Flynn is the founder and CEO of Best Corporate Events LLC and SmartHunts LLC. He started by building two successful publishing companies that were purchased by Cendant (CD) in 1990. He then launched Zachary, a software reseller company, which made the Inc. 500 with a 1658% five year sales gain and was quickly acquired by tech giant Global Direct Mail (NYSE). In 2010

Mr. Flynn created Best Corporate Events by merging top companies in the fields of team building, interactive technology, and professional corporate training. The seasoned owners running those companies pooled their skill sets to design and launch an amazing line of original event programming that’s delivered to companies nationwide.

Best Corporate Events has designed and trademarked some of the most popular programs in their industry and have created a wide variety of high-tech team building programs using iPads® and apps that they’ve developed. They’re now the largest company of their kind in America, delivering programming at hotels nationwide from their regional offices.

When Apple debuted the iPad, Mr. Flynn formed SmartHunts® which developed apps to run corporate events on iPads. SmartHunts are fun, challenging, high-tech corporate scavenger hunts delivered using Apple iPads® and SmartHunts’ Apps that utilizes text messaging, audio, video, FaceTime®, QR Codes, iMovie®, social media, and GPS tracking.

SmartHunts are a combination of adventure, sightseeing, gaming, laughter, and teambuilding. Their apps even create a movie, on the fly, of every SmartHunt, so it’s ready playing on the big screen when groups arrive back to their hotel ballroom.

Best Corporate Events and SmartHunts are members of ADMEI, MPI, ISES, and SITE and sell their programming direct and through In-house Corporate Planners, Meeting & Event Planners, DMCs, Meeting and Incentive companies, and Hotels.

Please visit www.bestcorporateevents.com for more information.

Mr. Flynn can be contacted at 727-698-6970 or scott@bestcorporateevents.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.