Mr. Chopra

Bhanu Chopra

CEO

RateGain

Bhanu Chopra, widely recognized as one of the thought leaders in the Travel and Hospitality software-as-a-service industry, founded RateGain in 2004. As RateGain's CEO, Mr. Chopra, is responsible for spearheading overall business strategy and leads the innovation efforts for the hospitality space.

Mr. Chopra started RateGain in response to the increasing popularity of Online travel agencies (OTAs) and the resultant change in dynamics in the hospitality space, when he recognized the business need of OTAs and hotels to compare rates across their competitor websites. Today, RateGain is a leader in hospitality and travel technology solutions for revenue management decision support using scientific pricing methodologies, rate intelligence, seamless electronic distribution and brand engagement. RateGain has over 12,000 clients from all around who maximize their revenue everyday using over200 million rate notifications and half a billion inventory updates each year that RateGain facilitates.

Mr. Chopra has a master degree from Indiana University Bloomington, USA in Finance and Computer Science. He started his career at Deloitte Consulting serving several Fortune 500 companies help them with their ERP, SAP, systems integration and overall IT strategy in Chicago. Prior to setting up RateGain, he also co-founded Riv Consulting, a company that helped fortune organizations with Systems Integration on CRM software like Broad VISION.

Mr. Chopra is a highly sought after speaker in the travel and hospitality technology space. He has spoken at various HSMAI events, Hotel technology Conference, China Low Cost Airline Summit, Independent Hotel Show etc. He has also been profiled on the Young Turks program of CNBCTV18. He is also a contributor to publications like ‘Entrepreneur’ and ‘The Economic Times’.

Mr. Chopra can be contacted at bchopra@rategain.com

Coming Up In The March Online Hotel Business Review




Feature Focus
Human Resources: Inspiring a Journey of Success
In an increasingly competitive environment where hotels are competing to attract, and more importantly, to keep top talent, Human Resource managers are realizing the need to focus on improving their Employee Experience. Smart managers are embracing the idea of Employee Wellness which translates into a system of physical, mental, emotional, and purposeful well-being. Some organizations are even providing free counseling for their employees and their dependents. The goal is to nurture, support and engage with their employees in a way that increases productivity, improves customer service, enhances loyalty, and creates a more harmonious work environment for all. Along with this development is the need for more effective, ongoing training. Many HR managers rely on external training firms for this, but there is a growing trend which taps the experience and expertise that already exists within the organization. For example, younger employees likely have greater knowledge of social media which an older generation might struggle with. Harnessing this peer-to-peer learning can be an efficient and cost effective way of increasing skills, and as a result, the knowledge transferred is likely to be more acceptable and relevant. Finally, HR managers need to foster an environment that empowers people and taps into their full potential, inspiring a personal journey of success. The March Hotel Business Review will take a look at some of the strategies and techniques that human resource directors are currently developing in order to achieve success.