Nearly half of travelers (47%) are now booking multi-generational trips - a 17% jump from last year, creating a huge opportunity for hotels and resorts to rethink their offerings. Hotels and resorts have several opportunities to embrace this booming trend today and start reaping the rewards. Jeff Rudder, General Manager at Skytop Lodge, shares strategies to attract these travelers and turn family getaways into unforgettable experiences. READ MORE
The immigration crackdowns are causing meeting planners heartburn! Things look like they're getting worse - not better - for the hospitality industry in general. The latest State of the Industry Report reported the ongoing volatility concerning tariffs, a highly pessimistic outlook for the travel sector in general & declining travel due to cumbersome immigration processes -all affecting staffing levels especially at hotels. READ MORE
Today's guests crave hotel experiences that feel personalized to their unique wants and needs. With the emergence of artificial intelligence (AI), hotels can now seamlessly tailor experiences to meet guests' specific wants and needs. This article explores all the ways hotels can leverage AI to transform and improve guest experiences, from the moment they begin planning their trip, through check-out. READ MORE
Cybersecurity has evolved into a central business priority for the hospitality industry, with the CISO role rapidly expanding beyond technical oversight to strategic leadership. Based on RH-ISAC's 2025 CISO Benchmark Report, this article outlines the top three priorities identified by hotel cybersecurity leaders, and also explores the growing importance of cross-department collaboration, building a security-first culture, and embedding cybersecurity into corporate strategy. READ MORE
This article explores predictions for hotel guestrooms in 2075 based on industry expert focus groups. Four themes are highlighted: Intelligent and adaptive bedrooms, design and architecture, labor and service, and guestrooms as cultural and behavioral spaces. The article emphasizes AI, wellness, personalization, and ethical data use, concluding that future-ready hotels are already experimenting with these innovations to stay competitive. READ MORE
With today's fully integrated technology ecosystems, hotel operators can do a lot more with fewer staff. Simultaneously, they can provide guests a next-generation hospitality and payment experience that delivers the security, simplicity, and data-driven personalization they expect. Hotels must catch up to the guest experience of the future. Modern, cloud-based technology platforms can make it happen. READ MORE
Hoteliers continue to seek opportunities to enhance wellness for their guests and suppliers are leveraging technology to support wellness opportunities. From product development to innovative thinking and technical equipment, these suppliers are providing solutions that enhance guest experiences and save labor for hotel operators. Learn how to evaluate technology opportunities and find the best supplier solutions for your properties. READ MORE
