Hotel executives who embrace adversity as an opportunity can drive innovation, resilience, and long-term growth for all of their stakeholders. By investing in crisis preparedness, technology, service diversification, and value-driven relationships, leaders can transform disruption into strategic advantage and redefine guest experience in an ever-changing hospitality landscape. Success lies in adaptability, vision, and bold execution. READ MORE
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With cancer rates rising, spas have a unique opportunity to incorporate oncology-specific treatments into their menus and offer impactful care to those currently undergoing treatment. Clinically-proven to improve symptoms caused by cancer treatments, these specialized therapies are not yet widely accessible, but through proper therapist training and increased awareness, can be a true asset to oncology patients. READ MORE
In an age dominated by automation, high-touch customer service distinguishes itself through personalized, relationship-driven interactions. It goes far beyond merely addressing customer inquiries. It's about anticipating needs before they arise, curating exceptional experiences, and fostering long-term loyalty. Go Rentals excels at this by providing tailored services, attention to detail, and a seamless luxury experience for every customer. READ MORE
From mismanaged resources to overlooked opportunities, scaling efforts can easily falter. In this article, Maria Flores Portillo puts together a "Not-To-Do" list-a guide to avoiding the pitfalls that threaten even the most promising businesses. With this roadmap, readers will be better equipped to navigate the complexities of scaling while ensuring their business thrives in the long run. READ MORE
How are meetings evolving, and what will the role of technology be in the future? Organizations invest many resources in meeting spaces, convention centers, and event destinations. Will companies be willing to invest in meetings and events and support employee travel, or will technology alternatives be an option? This article will discuss trends, technological tools, and alternatives. READ MORE
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Workplaces haven't changed dramatically in the last few years, but leadership needs to adapt to the evolution. A new California law may install changes for many hospitality companies. But even if it doesn't pass, leaders must reevaluate policies, catch up to the times, and ensure that remote work doesn't mean working 24/7 for employees. READ MORE
Transform your morning lineups into the most energizing 15 minutes of the day with tips from Mychal Milian. From sharing daily quotes and fun facts to recognizing your team's achievements, Milian offers expert advice on balancing motivation and business. These strategies will keep your team engaged, informed, and ready to tackle the day ahead with enthusiasm. READ MORE
