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Construction is a key factor in the past, present and future of the hospitality industry. Construction can create a develop a collaborative effort that encompasses, supply chain considerations, operational efficiencies, interior design, sustainability and more. This article will review construction and development trends that keep hospitality products current and discuss what managers and decision makers need to know about construction. READ MORE

MARKETPLACE

Hotel Business Solutions

Phil Beck

Modernizing procurement payments is becoming essential for hotels seeking stronger security, enhanced sustainability, and improved supplier trust. Outdated, paper-based methods slow operations, increase fraud risk, and strain vendor relationships. By shifting to automated digital payments, virtual cards, embedded workflows and by leveraging real-time data, hotels can reduce costs, improve cash flow visibility, and enhance ESG performance, creating a more resilient and future-ready financial ecosystem that is optimized towards sustainable growth.

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This data-driven article identifies a correlation between declining in international arrivals and a cascading domino effect in the lodging industry, which has resulted in a paradigm shift. Rising operation costs, tightened lending, strained franchisor-franchisee relationships, OTAs, and inflation are just some of the problematic cascading effects. Opportunities remain though! Creative and flexible lodging professionals can identify opportunities to build sustainable competitive advantages through emergent trends. READ MORE

As hotels enter 2026, short-term hiring tactics are no longer enough. Labor shortages have become structural, demanding long-term workforce strategies. From investing in retention and lawful immigration to leveraging HR analytics and technology, hotel leaders must treat workforce stability as a strategic priority. The winners won't be those hiring fastest - but those planning smartest. READ MORE

Hotels are rapidly adopting AI, IoT, and smart technologies to enhance guest experiences, but cybersecurity maturity isn't always keeping pace. In 2026, top threats include AI-driven phishing and deepfakes, IoT device exploits, and vendor-related breaches. To stay secure, hotels can embrace zero-trust principles, strengthen vendor oversight, automate threat detection, and prioritize ongoing staff cyber awareness and collaboration. READ MORE

When Harry Gordon Selfridge opened his revolutionary department store in London in 1909, he didn't just bring American-style retail to the heart of Britain, he introduced a philosophy that would shape the customer experience for more than a century. His now-famous mantra, "The customer is always right," was meant to empower consumers and build trust. And for a while, it worked. READ MORE

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Product development strategy has benefitted from techinfo enablers such as Artificial Inteligence, Big Data, and others. As a result, subtle changes to hospitality products and services are happening all the time, replacing the riskier tradition of introducing significantly different product and service platforms at once. Despite reliance on technology, human factors also influence how developers execute their mission, for better or worse. READ MORE

In hospitality, the guest is always the hero. Their experience always comes first. Thoughtfully designed hospitality destinations balance operational efficiency and guest comfort, to provide extraordinary and memorable experiences guests will cherish and want to return to for years to come. Innovative design strategies can help streamline hotel operations, reduce costs, and enhance guest accommodations. READ MORE

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