Discover how today's hoteliers are blending hardware (technology) with software (thoughtful hospitality). This article explores the rise of digital concierge tools, AI-powered personalization, and the evolving guest expectation for autonomy and connection. Learn how forward-thinking leaders are redefining service - not by replacing the human touch, but by using technology to elevate and enhance it. READ MORE
Hospitality development faces increased volatility in building costs due to higher interest rates, inflation, capital consolidation, limited equity deployment, labor shortages, strict energy and ESG mandates, and other factors that can delay or cancel hotel projects. Whether it's new construction or renovation work, project teams can employ various cost-mitigation strategies to maintain budgets without compromising a hotel project's design intent. READ MORE
Iberostar Hotels & Resorts has a vision of responsible tourism - embedding sustainability into every aspect of its approach - from climate action and marine conservation to inclusive community engagement and innovative hotel design. With the ocean at the heart of its strategy, its long-term approach aims to balance environmental stewardship, social progress, and business prosperity, proving that responsible tourism can create lasting value. READ MORE
Business travel in 2025 has shifted from recovery to reinvention. The Emburse Business Travel Snapshot 2025 reveals a new landscape defined by stability, selective spending, and rising sustainability mandates. For hoteliers, this moment represents both challenge and opportunity: procurement teams are demanding more accountability, while travelers expect wellness, flexibility, and alignment with ESG goals. Success requires moving beyond numbers to become a true strategic partner. READ MORE
Today's all-inclusive resorts have evolved well beyond the standardized experiences of the past: As the needs and desires of travelers have changed, these properties have evolved to deliver a blend of value and personalized luxury. Here, Villa Group Vice President of Sales and Marketing Arturo Lopez Nieto outlines keys to success and risks to consider in this growing space. READ MORE
Holiday events are crucial for hospitality businesses, offering opportunities to enhance customer loyalty, increase revenue, and strengthen community ties. These events, such as New Year's Eve galas and Christmas gatherings, showcase a venue's capabilities and create memorable experiences for guests. However, challenges like staffing shortages, logistical complexities, and rising guest expectations must be addressed to deliver exceptional holiday events. READ MORE
In an era where travelers crave personalized and memorable experiences, hotels are uniquely positioned to redefine the essence of hospitality. By partnering with various brands, these establishments are not just offering rooms but are transforming stays into unforgettable journeys for their loyalty program members. This strategic move aims to elevate brand loyalty and encourage repeat visits, setting a new standard in the hospitality industry. READ MORE
