First Call Hospitality Announces New GM and DoS at Hilton Garden Inn Overland Park

New GM Joshua Wilson and DOS Rhea Hayes lead Operational and Sales efforts at 125-room Overland Park, Kansas hotel.

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. January 17, 2014

OVERLAND PARK, KS. - January 17, 2014 - First Call Hospitality, Inc. (FCH) has announced the hiring of Joshua Wilson as General Manager and Rhea Hayes as Director Of Sales at the Hilton Garden Inn Overland Park, Kansas, located just 20 minutes from Kansas City. Joshua and Rhea bring significant hospitality leadership experience to their positions, with both having impressive Hilton backgrounds. Each has worked at the Hilton Garden Inn Overland Park for over 5 years.

“We are excited to have Joshua and Rhea lead the hotel,” said Heidi Wilcox, Chief Executive Officer, First Call Hospitality, Inc., which manages the Hilton Garden Inn. “They are just what we look for in a hotel's leadership team - energetic, passionate and both have the experience and skillset to make this hotel the first choice for Overland Park's hotel guests.”

About General Manager Joshua Wilson

Joshua started at the hotel as Night Auditor in 2002, working his way up to Front Office Manager, Assistant General Manager and now General Manager. A detail-oriented administrator and customer-relations specialist, Joshua has been an integral part of the property's revenue management operations, utilizing Hilton's new Global Revenue Optimization Program.

“We have a great hotel and we offer terrific value for our guests,” said Joshua. “We have a tremendous staff that has established itself a fantastic reputation for Customer Service, as evidenced by our 2013 Certificate Of Excellence Award from Tripadvisor. With our team and the Hilton brand promise, we'll make this hotel the city's best.”

Aside from the hospitality industry, Joshua spent four years as a Cross-Cultural Leadership Development Trainer for All Nations Inc. in Kathmandu, Nepal. He was in charge of leading training seminars in villages throughout the country of Nepal teaching local Christians key principles for starting new churches and for developing and training new leaders. Joshua attended Abilene Christian University in Abilene, TX where he perused a Cross-Cultural Missions degree and received a Certificate in Cross-Cultural Church Planting from All Nations CPx - School of Cross-Cultural Ministry.

About Director of Sales Rhea Hayes

Rhea returns to the Director Of Sales position at the Hilton Garden Inn after leaving in 2005 to become a stay-at-home mother. Her 18-year career has seen her work at full-service and limited-service hotels as well as the restaurant industry. Rhea has a history of proven success and is known for creating a well-organized office and maintaining lasting relationships with clients.

“I'm tremendously excited and anxious to focus my efforts on making this hotel a leader in the Overland Park and Kansas City markets,” said Rhea. “Our hotel has a tremendous customer service record and brings an outstanding experience and value for our customers. I really believe we'll achieve our goals and customers will take notice.”

In addition to her time at the Hilton Garden Inn, Rhea has also worked at Renaissance, Ritz-Carlton, Westin Crown Center and Ritz Charles hotels.

Other than working in hotels, Rhea, cares for her family and is an active member of her community. She is a Cub Scout Den Mother and volunteer, and has volunteered for various positions at Peace Church and St. Andrew Christian Church.

About Hilton Garden Inn Overland Park

The Hilton Garden Inn hotel in Overland Park is adjacent to the Overland Park Convention Center, minutes from Sprint, Teva, Zurich and Black & Veatch. This Overland Park, KS hotel offers comfortable guest rooms and modern technology, whether you're traveling to Overland Park or Kansas City on business or a family vacation.

Our 125-room hotel features complimentary high-speed internet and WiFi throughout the hotel and a fitness center with personal televisions. Relax in our indoor pool and whirlpool. Finish a work presentation or upload vacation photos at our 24-hour business center. Walk to shopping and dining destinations, just a few blocks from the hotel.

Our guest rooms and suites provide space to work and relax. Enjoy complimentary WiFi, secure PrinterOn® remote printing, a large work desk, ergonomic Mirra by Herman Miller® desk chair, and a 32'' flat-screen HDTV with on-demand videos, Nintendo® video games, and complimentary HBO®. When you're ready to unwind, order room service or heat a prepared or frozen meal from our 24-hour Pavilion Pantry® in the microwave.

Visit www.overlandpark.hgi.com for more information.

About First Call Hospitality, Inc.

First Call Hospitality, Inc. (FCH) has been active in the Full Service/Select Service hotel and resort industry for seventeen years. FCH has managed and developed hotel brands that include Holiday Inn, Holiday Inn Express, Holiday Inn Express Hotel & Suites, Sheraton Hotels & Resorts, Hampton Inn & Suites, Hilton Garden Inn, Country Inn & Suites and AmericanInn Motel and Suites.

FCH has a proven track record in profitability and franchise achievements. Franchise relations have proven to be key in maintaining product and service goals; ultimately achieving profitable expectations.

Visit www.fchhotels.com for more information.