Marcus Hotels & Resorts Honors Seven Properties with Awards of Excellence
Hotels recognized for outstanding performance in 2011
Milwaukee, WI - December 5, 2011 - Marcus® Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), presented awards to seven of its properties at the company's annual 2011 Leadership Conference at the Grand Geneva Resort & Spa in Lake Geneva, Wis. in November. The properties were recognized as exceptional examples of Marcus Hotels & Resorts' “Core Values in Action.”
Awards were presented to the following hotels and members of their management team:
- For excellence in Passion and Innovation - Beverly Garland Holiday Inn, North Hollywood, Calif.
- For achieving Profitable Results - Crowne Plaza Northstar Hotel, Minneapolis, Minn. and Grand Geneva Resort & Spa, Lake Geneva, Wis.
- For exceptional Quality - Hilton Bloomington Hotel, Bloomington, Minn.
- For being Genuine, Authentic and Caring - Hilton Milwaukee, Milwaukee, Wis.
- For demonstrating commitment to all four core values of Marcus Hotels & Resorts - Sheraton Clayton Plaza Hotel, St. Louis, Mo.
- For Sales Leadership Excellence - Ed Svitak from the Grand Geneva Resort & Spa, Lake Geneva, Wis.
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President's Choice Award - The Pfister Hotel, Milwaukee, Wis.
“Providing exceptional guest service is a hallmark of our company,” said Gregory S. Marcus, president and chief executive officer of The Marcus Corporation. “Every day our associates are challenged to create a special experience for our customers - one that they will remember for just a few hours or a
lifetime. We are proud to recognize those properties that exemplify the values of our company.”
Attendees included the company's leadership team, general managers, sales directors and other distinguished guests. Prominent keynote speakers included Michael Tchong who spoke on social engagement marketing, Haydn Shaw who discussed leading with a company's value system and Daniel Burrus, author of Flash Foresight.
For more information on each property, please visit www.marcushotels.com.
About Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns or manages 18 hotels, resorts and other properties in nine states. A force in the hospitality industry, Marcus Hotels & Resorts provides expertise in management, development and historical renovations. The company's portfolio includes a wide variety of properties including city-center meeting hotels, upscale resorts and branded first-class hotels. For more information visit: www.marcushotels.com.