Classic Style Meets Cutting Edge Technology as Hotel Bel-Air Reopens

The renowned Los Angeles hotel reopens after an extensive refurbishment including the deployment of ICE via in-room tablets

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. November 04, 2011

Orlando, FL - November 3, 2011 - After an extensive 24-month refurbishment and redesign, Dorchester Collection's property, Hotel Bel-Air, has reopened its doors featuring Intelity's technology. This in-room guest service technology will provide guests in the hotel's 103 guestrooms and suites with the ability to navigate through all offered hotel services with the simple touch of a finger.

Hotel Bel-Air has long been synonymous with prestige and comfort, offering an unparalleled experience. From the moment guests check in they will now have the power to access and coordinate all of their hotel needs and receive services instantly. Whether ordering in-room dining, accessing information about local attractions or checking into a flight, guests have the power to customize their experience all from the convenience of an easy-to-use interface. ICE not only brings state-of-the-art technology to the guest, but also fully integrates into the hotel's management systems resulting in an increase in staff efficiency, a 90 percent reduction in collateral printing and an overall increased level of service and quality.

“The Bel-Air is celebrated worldwide for its remarkable style and service that attracts some of the world's most recognized figures,” said David Adelson, CEO, Intelity. “We look forward to elevating the premier luxury experience these guests are accustomed to as we provide them with the most innovative guest service technology.”

“In reopening Hotel Bel-Air, we hope to continue to exceed the high expectations of our returning guests while also welcoming new guests with the latest guest service technology available,” said Edward Mady, Dorchester Collection's Regional Director of West Coast, USA. “Great care has been taken to maintain the iconic elements and individual style that makes Hotel Bel-Air so beloved and the addition of ICE is a prime example of a contemporary feature enhancing our traditional service values and elevating the guest experience to a new level.”

About Dorchester Collection:
Dorchester Collection is a portfolio of the world's foremost luxury hotels in Europe and the USA, each of which reflects the distinctive culture of its destination. By applying its unrivalled experience and capability in owning and operating some of the greatest individual hotels, the company's mission is to develop an impeccable group of the finest landmark hotels through acquisition as well as management of wholly-owned and part-owned hotels, and to enter into management agreements.

The current portfolio includes the following hotels (in order of them joining the group):

The Dorchester, London
The Beverly Hills Hotel, Beverly Hills
Le Meurice, Paris
Hotel Plaza Athenee, Paris
Hotel Principe di Savoia, Milan
Hotel Bel-Air, Los Angeles
Coworth Park, Ascot, UK
45 Park Lane, London
Le Richemond, Geneva
dorchestercollection.com