Casa Del Mar Launches Interactive Guests' Forum
SINGAPORE, September 18, 2006. Casa Del Mar has launched a new Guests Forum on its website in a bid to provide a user-friendly and interactive medium for its guests to communicate!
Following the growing popularity of independent travel websites, the popular boutique resort located on the Malaysian island of Langkawi aims to provide a forum that can enable guests to communicate with one another and / or with the resort's General Manager, who personally replies to all postings.
This is a move away from the traditional one-way communication that is typical of "Guest Reviews" where guests just write a short note on how they feel about the hotel or the destination.
"We want to further enhance the personal relationships that we have with our guests and to maintain their connection to their 'home by the sea' till their next visit," said Mr Andrew Drummond. "More than that, it is also a channel for guests who have already booked a stay here to be part of the Casa Del Mar online community even before they arrive."
Commented Ms Karen Chan, Marketing Communications Manager for HPL Hotels and Resorts: "We also hope the interactive forum will encourage more guests to share their holiday experiences. The travel market is constantly changing and so are the needs of our guests ... we want our guests to tell us how we can continuously improve ourselves."
Hence, no registration is required to participate in the forum as it is meant to provide an open and interactive platform where opinions can be posted and viewed by all visitors to the online site.
Summed up Mr Drummond promptly: "You have something to say about Casa Del Mar? Then say it here ... because it is your forum."
The forum can be accessed at: www.casadelmar-langkawi.com/cdmForum/index.php
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