DoubleTree by Hilton Tarrytown Becomes First Full-service Hotel in Westchester, NY to Provide Free WiFi

Latest Amenity Continues Hotel's Commitment to Listen to and Meet the Needs of Its Guests

. January 03, 2014

January 3, 2014 - The DoubleTree by Hilton Tarrytown rang in the New Year by offering a new amenity for the modern traveler— free high-speed and wireless Internet access. The service is available throughout the hotel's interior premises—all 247 guest rooms, 24,000 square feet of meeting and pre-function space, the Grand Ballroom (Westchester's largest), the lobby and corridors, indoor pool, day spa, sauna, state-of-the-art fitness center and Business Center.

In so doing, the DoubleTree by Hilton Tarrytown became the first full-service hotel to provide free wireless service in Westchester and one among a minority of full-service hotels across the nation to do so.

Rich Friedman, General Manager, said that the step is a result of the hotel's continuing commitment to meet the needs of its guests.” We learned from listening to our guests that the number one amenity they want is free access to the online world.” He added: “Many of them also indicated that they would like to stay connected anytime via their mobile devoices—smart phones, tablets and laptops—from the convenience of their guest rooms, a capability we are pleased to announce is now available.”

The DoubleTree by Hilton Tarrytown's survey echoes the findings of recent hotel industry assessments of the expectations of the modern traveler. According to a Hotels.com Amenities Survey, “Free WiFi trumps both free parking and complimentary breakfast when it comes to choosing a hotel for both leisure and business travel, showing that access to the online world is a necessity for modern-day travelers with over a third still looking to stay connected while on vacation.”

Another independent survey last year from Smith Travel Research Inc. shows that 84 percent of luxury hotel chains and 76 percent of upper-upscale hotel chains still charge for Wi-Fi or offer free WiFi on a limited basis such as in the lobby. ”Compared to other full-service hotels in our league, the DoubleTree by Hilton Tarrytown is ahead of the curve,” Friedman stated.

Friedman noted that WiFi continues the DoubleTree by Hilton Tarrytown's tradition of providing today's sophisticated traveler with value-added services since the hotel re-opened six years ago following a major renovation. Among the recent additions have been providing visitors with the convenience of renting a car from an on-premises Hertz reservation desk and offering free copies of The Wall Street Journal.

“Today, small and medium-sized firms account for the majority of businesses in Westchester and provide us with opportunities to tailor our services to this highly dynamic market. Providing free WiFi access will be especially attractive and convenient to both the local business community and to business travelers.”

Set on 11 acres of landscaped grounds in the heart of the Hudson Valley, the Doubletree by Hilton Tarrytown comprises 247 guest rooms, 24,000 square feet of meeting and pre-function space, the largest Grand Ballroom in Westchester County, a Business Center, indoor pool, day spa, sauna, and state-of-the-art fitness center, complimentary parking and Bistro Z restaurant—offering a country atmosphere and friendly service for both business guests and vacationers.

Business Contact:

Frank Pagani
T: 914 843-5079
E: [email protected]

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