ReviewPro Provides Hotels Free Access To Their Global Review Index Score
Available for tens of thousands of hotels worldwide, Reputation Scorecards provide hotel professionals not only their online guest satisfaction scores but also those of their competitors
NOVEMBER 18, 2013 - ReviewPro, the leading provider of online reputation and social media analytics for the hospitality industry, announces the launch of Reputation Scorecards, a new service for hoteliers available at www.reviewpro.com/reputation-scorecard. These scorecards let selected hotels worldwide have a glimpse at their online guest satisfaction performance based on the Global Review Index™ (GRI). The GRI is ReviewPro's industry-standard online reputation benchmark, based on reviews in 45+ languages from more than 100 online travel agencies and review sites from around the world.
The Reputation Scorecards, now available for tens of thousands of hotels in nearly 300 cities and destinations worldwide, let hoteliers search by location or specific property name. Each hotel that is included has a scorecard that reveals its GRI score for the previous month, a benchmark of the average performance of hotels in the same city and within the same star category and the top-rated department and concept according to ReviewPro's award-winning sentiment analysis. Besides the specific analysis for a given property, hoteliers can also discover the Top 10 rated hotels for each city and destination. ReviewPro will be adding more locations to the service in the coming months.
According to RJ Friedlander, CEO of ReviewPro, “Our Reputation Scorecards give hotel professionals across the world a free taste of ReviewPro's unparalleled guest satisfaction intelligence. The scorecards offer a teaser of the high-level analysis that thousands of leading hotels leverage enjoy in our subscription service, which offers additional analytics and insight for them to improve guest satisfaction and revenue.”
About ReviewPro
ReviewPro enables hoteliers to increase guest satisfaction and online revenue by more effectively managing their online reputation and presence in leading social media sites. The company provides the analysis, customer intelligence, competitive benchmarking and reporting needed to help hotel professionals more effectively manage their organization. ReviewPro aggregates hundreds of millions of social media mentions, in 45+ languages, from hundreds of the most relevant Online Travel Agencies (OTAs), review websites and social media platforms. After rapid growth in the European market, the company has expanded internationally and quickly grown its client roster to thousands of hotels in over 80 countries, including Louvre Hotels Group, Kempinski Hotels, Meliá Hotels International, The Red Carnation Hotel Collection, The Library Collection, CitizenM Hotels and Apex Hotels.
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Media Contact:
Iván Carballido
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Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
