
A Cornell University study on hotel security found that hotel guests have a high acceptance of certain security measures, along with a willingness to pay extra for some of them. There are certain, basic expectations guests have when staying at a hotel - having a good night's sleep being one of them, but being assured that personal valuable items such as laptops, jewelry or wallets are safe when left in the hotel room. Hotels throughout the country are facing a common challenge: how to increase security without intruding on guests' privacy and enjoyment of the property. While it is good for the hotel industry to have security standards, it is critically more important for management to adopt and implement them as part of their business operations. This issue will explore the five most recognized methods of safeguarding your hotel guests - manned security, well-trained staff, closed circuit TV systems with recording equipment, electronic access control, and proper lighting and landscaping.